Kyocera ECOSYS PA4500cx User Manual

Troubleshooting > Troubleshooting
341
Responding to Messages
If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to the following:
➡ Checking the Equipment's Serial Number (page 2)
"Access point was not detected." is displayed
Check if the access point has been set correctly.
"Add paper to cassette #." is displayed
Is the indicated paper source out of paper?
Replenish the paper.
To print with paper from another paper source, select [Alt.]. To print with the selected paper, select [OK] or
[Continue].
To cancel the job, select [Cancel].
"Load paper in MP tray." is displayed
Does the paper source paper size setting not match the actual paper size that is fed?
There is no paper in the multipurpose tray that matches the print data. Set the paper. Select [OK] to resume
printing.
To print from the other paper source, selecting [Alt.] will display [Alternative] and you can change the paper
source. Select [Continue] to print without changing the paper source.
To cancel the job, select [Cancel].
"Box limit exceeded." is displayed
Jobs cannot be saved because the specified box is full. The job will be canceled.
Print or delete the original in the box, and then try again.

Kyocera ECOSYS PA4500cx Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	5.1 s
Time to first page (color, normal)	6.2 s
Print speed (black, normal quality, A4/US Letter)	45 ppm
Duplex print speed (black, normal quality, A4/US Letter)	37 ppm
Bitmap fonts	-
Printer fonts	Barcode, Bitmap, PCL
Printing colors	Black, Cyan, Magenta, Yellow
Country of origin	Vietnam
Maximum duty cycle	100000 pages per month
Recommended duty cycle	1500 - 5000 pages per month
Replacement cartridges	TK-5390K, TK-5390C, TK-5390M, TK-5390Y
Number of print cartridges	4
Page description languages	JPEG, OpenXPS, PCL 5c, PCL 6, PCL XL, PCLm, PDF, PWG, TIFF, URF, XPS
Total input capacity	650 sheets
Total output capacity	500 sheets
Maximum input capacity	2850 sheets
Paper tray 1 input capacity	550 sheets
Total number of input trays	2
Maximum number of input trays	6
Multi-Purpose tray input capacity	100 sheets
Custom media width	105 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 356 mm
Paper tray media types	Letterhead, Plain paper, Pre-Printed, Thicker paper
Paper tray media weight	60 - 220 g/m²
Non-ISO print media sizes	Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB 2.0 ports quantity	3
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	SNMPv3, TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Kyocera Mobile Print, Mopria Print Service
Memory slots	1
Storage media	SSD
Compatible memory cards	SD
Maximum internal memory	3000 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	54 dB
Sound pressure level (quiet mode)	50 dB
Display	LCD
Control type	Buttons
Product color	Black, White
Market positioning	Business
Display number of lines	5 lines
AC input voltage	220 - 240 V
AC input frequency	50/60 Hz
Power consumption (max)	1289 W
Power consumption (off)	0.1 W
Power consumption (ready)	11.8 W
Power consumption (printing)	576.8 W
Power consumption (PowerSave)	0.4 W
Energy Star Typical Electricity Consumption (TEC)	0.43 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura
Other operating systems supported	ChromeOS
Operating altitude	0 - 3500 m
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	CE, EPEAT Gold, Eco Mark Program, REACH, RoHS, TUV, UKCA, WEEE
Package depth	567 mm
Package width	702 mm
Package height	617 mm
Package weight	41000 g
Cables included	AC
Included cartridge capacity (CMY)	6000 pages
Included cartridge capacity (black)	8000 pages

Weight and Dimensions

Depth	533 mm
Width	394 mm
Height	455 mm