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ECOSYS PA4500cx
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Kyocera ECOSYS PA4500cx - Page 361
427 pages
Manual
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Troubleshooting > Troubleshooting
354
2
Remove the Waste Toner Box.
3
Put used Waste Toner Box into the plastic waste bag.
4
Remove the new Waste Toner Box.
5
Install the Waste Toner Box.
6
Close the Waste Toner Cover
360
362
Table of Contents
Main Page
Table of Contents
2
Please Read First
8
Preface
9
Machine Features
10
Optimize Your Office Workflow
10
Save Energy and Cost
11
Strengthen Security
12
Use Functions more Efficiently
14
Guides Provided with the Machine
15
About the Operation Guide (this Guide)
17
Structure of the Guide
17
Conventions Used in this Guide
18
Notice
22
Safety Conventions in this Guide
22
Environment
23
Precautions for Use
24
Compliance and Conformity
24
Security Precautions When Using Wireless LAN (if Equipped)
25
Limited Use of this Product (if Equipped)
26
Legal and Safety Information
27
Energy Saving Control Function
29
Automatic 2-Sided Print Function
29
Resource Saving - Paper
29
Environmental Benefits of "Power Management
29
ENERGY STAR Program
30
Installing and Setting up the Machine
31
Part Names (Machine Exterior)
32
Part Names (Connectors/Interior)
34
Part Names (with Optional Equipments Attached)
36
Connecting the Machine and Other Devices
39
Connecting Cables
41
Connecting LAN Cable
41
Connecting USB Cable
42
Connecting the Power Cable
42
Power On/Off
43
Power on
43
Power off
43
Using the Operation Panel
44
Operation Panel Keys
44
Adjusting the Operation Panel Angle
46
Using the Operation Panel
47
Help Screen
48
Login/Logout
49
Login
49
Logout
50
Default Settings of the Machine
51
Setting Date and Time
51
Network Setup
52
Energy Saver Function
64
Installing Software
66
Published Software (Windows)
66
Installing Software in Windows
67
Uninstalling Windows Software
74
Installing Software on a Mac os Computer
76
Checking the Counter
81
Additional Preparations for the Administrator
82
Administrator Privileges Overview
82
Log in as Machine Administrator or Administrator
82
Strengthening the Security
83
Command Center RX
85
Accessing Command Center RX
85
Changing Security Settings
87
Changing Device Information
88
SMTP and E-Mail Settings
89
Creating a New Custom Box
91
Printing a Document Stored in a Custom Box
92
Preparation before Use
94
Load Paper
95
Loading Paper
95
Precaution for Loading Paper
97
Paper Specifications Available in the Cassettes
98
Loading in the Cassettes
99
Paper Specifications Available in the Multipurpose Tray
102
Loading Paper in the Multipurpose Tray
103
Specifying Paper Size and Media Type
106
Paper Stopper
110
Print from PC
111
Printer Driver Print Settings Screen
112
Displaying the Printer Driver Help
114
Changing the Default Printer Driver Settings (Windows 10)
115
Changing the Default Printer Driver Settings (Windows 11)
115
Changing the Default Printer Driver Settings (Windows 8.1, Windows Server 2012/R2, Windows Server 2016, Windows Server 2019)
115
Printing from PC
116
Printing on Standard Sized Paper
117
Printing on Non-Standard Sized Paper
119
Printing with Universal Print
122
Printing on Banner Paper
125
Canceling Printing from a Computer
128
Printing from the Mobile Device
129
Printing by Airprint
129
Printing by Mopria
129
Printing with Wi-Fi Direct
129
Printing Data Saved in the Printer
130
Specifying the Job Box from a Computer and Storing the Job
130
Printing Documents from Private Print Box
131
Deleting the Documents Stored in the Private Print Box
132
Printing Document from Stored Job Box
133
Deleting the Documents Stored in the Stored Job Box
134
Printing Document from Quick Copy Box
135
Deleting the Documents Stored in the Quick Copy Box
136
Printing Document from Proof and Hold Box
137
Deleting the Documents Stored in the Proof and Hold Box
138
Printing Documents from PIN Print Box
139
Deleting the Documents Stored in the PIN Print Box
140
Printing Document from Universal Print Box
141
Deleting the Documents Stored in the Universal Print Box
142
Configure the Job Box
143
Monitoring the Printer Status (Status Monitor)
144
Accessing the Status Monitor
144
Exiting the Status Monitor
144
Quick View State
144
Printing Progress Tab
145
Paper Tray Status Tab
145
Toner Status Tab
146
Alert Tab
146
Status Monitor Context Menu
147
Status Monitor Notification Settings
148
Operation on the Machine
150
Canceling Jobs
151
Using Document Boxes
152
What Is Custom Box
152
What Is Job Box
152
What Is USB Drive Box
152
How to Use Custom Box
153
Create a New Box
153
Editing a Box
156
Delete the Custom Box
157
Storing Documents to a Custom Box
158
Printing Document in a Custom Box
159
Moving Documents in Custom Box
161
Deleting Documents in a Custom Box
163
Using Removable USB Drive
164
Printing Documents Stored in Removable USB Drive
164
Removing USB Drive
165
Using Various Functions
166
About Functions Available on the Machine
167
Custom Box (Print)
167
USB Drive (Printing Documents)
168
Quiet Mode
169
Duplex
170
Ecoprint
171
File Name Entry
172
Job Finish Notice
173
Delete after Printed
174
Encrypted PDF
175
TIFF/JPEG Size
176
XPS Print Area Setting
177
Status/Job Cancel
178
Checking Job Status
179
Displaying Status Screens
179
Checking Job History
181
Displaying Job History Screen
181
Checking the Detailed Information of Histories
182
Sending the Log History
182
Device Information
183
Checking the Remaining Amount of Toner (Paper/Supplies)
184
System Menu
185
Operation Method
186
System Menu Settings
187
Report
192
Report Print
192
Job Log
194
Paper Settings
195
MP Tray Set
195
Cassette 1 Set. to Cassette 5 Set. Settings
195
Media Type Set
198
Reset Type Adj
199
Paper Setup Msg
199
Print Settings
200
About Reduced Print Settings
205
Network
207
Host Name
207
Wi-Fi Direct Set
208
Wi-Fi Settings
209
Wired Netwk. Set
215
Protocolsettings
219
Primary Network
226
Ping
227
Restart Network
227
Remote Serv.set
228
Remote Operation
228
Optional Network
229
Wireless Network
229
Basic
231
Restart Network
231
Device Common
232
Language
232
Def. Screen(Box)
232
Date Setting
232
Buzzer
233
RAM Disk Setting
233
Format SSD
234
Format SD Card
234
Display Bright
234
Error Handling
235
Colortoner Empty
235
Timer Setting
236
Disp. Status/Log
239
Keyboard Type
239
Bluetooth Set
239
Low Toner Alert
239
Msg Banner Print
241
Remote Printing
241
Direct PRN (Web)
241
Maintenancealert
242
Security
243
Network Security
243
I/F Block Set
245
Security Level
246
Data Security
247
Manual FW Update
248
Allowlisting
249
User/Job Account
250
Application
251
Adjust/Maint
252
User Authentication and Accounting (User Login, Job Accounting)
254
Overview of User Login Administration
255
Managing the Job Account from PC
255
Enable User Login Administration
256
Setting User Login Administration
257
Authentication Security
257
Adding a User (Local User List)
259
Changing User Properties for Local Users (Admin, Deviceadmin, Poweruser)
259
Changing User Properties for Network Users
261
Deleting a User
262
Managing the Users that Print on this Machine from a PC
263
Server Settings
264
Configure Network User Rights
266
Obtain NW User Property
267
ID Card Settings
268
PIN Login
270
Using User Login Administration
270
Overview of Job Accounting
271
Enabling Job Accounting
272
Job Accounting
273
Job Accounting (Local)
274
Adding an Account
274
Restricting the Use of the Machine
275
Editing an Account
276
Deleting an Account
276
Job Accounting for Printing
278
Configuring Job Accounting
280
Counting the Number of Pages Printed
280
Print Accounting Report
282
Using Job Accounting
283
Apply Limit
284
Unknown User Settings
285
10 Troubleshooting
287
Regular Maintenance
288
Cleaning
288
Cleaning Paper Transfer Unit
289
Replacing the Toner Container
290
Replacing the Waste Toner Box
294
Troubleshooting
296
Solving Malfunctions
296
Machine Operation Trouble
296
Printed Image Trouble
330
Color Printing Trouble
339
Remote Operation
345
Responding to Messages
348
Adjustment/Maintenance
363
Overview of Adjustment/Maintenance
363
Color Adjustment
364
Color Registration Procedure
364
Clearing Paper Jams
369
Jam Location Indicators
369
Remove any Jammed Paper in the Multipurpose Tray
371
Remove Paper Jams from Cassette 1 to Cassette 5
374
Remove the Paper Jammed in the Rear Cover 1 (Feed)
376
Remove the Paper Jammed in the Rear Cover 2
377
Remove the Paper Jammed in the Rear Cover 3
378
Remove the Paper Jammed in the Rear Cover 1
379
Remove any Jammed Paper in Duplex Unit
381
11 Appendix
383
Optional Equipment
384
Option Configuration
384
Overview of the Applications
387
Starting Application Use
387
Checking Details of Application
388
Character Entry Method
389
Key Used
389
Selecting Type of Characters
390
Characters that Can be Entered Using the Numeric Keys
390
About Paper
393
Basic Paper Specifications
393
Choosing the Appropriate Paper
394
Special Paper
397
Specifications
402
Machine
402
Printer Function
405
Paper Feeder (550-Sheet)
407
Backing up Your Data
408
Backing up Your Data Using KYOCERA Net Viewer
408
Backing up Your Data Using Command Center RX
408
Security Quick Setup Function List
409
Tls
409
Serverside Settings
409
Clientside Settings
410
Ipv4 Settings (Wired Network)
411
Ipv4 Settings (Wireless Network)
412
Ipv6 Settings (Wired Network)
413
Ipv6 Settings (Wireless Network)
414
Other Protocols: HTTP (Client)
415
Other Protocols: SOAP
416
Other Protocols: LDAP
417
Send Protocols: SMTP (E-Mail TX)
418
Email: POP3 User Settings
419
Print Protocols
420
Other Protocols
422
TCP/IP: Bonjour Settings
424
Network Settings
424
Connectivity
424
Interface Block Setting
425
Energy Saver/Timer
426
User Account Lockout Setting
426
Job Status/Job Logs Settings
426
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