Kyocera TASKalfa 265ci

Other manuals for Kyocera TASKalfa 265ci

Service Manual344 pages

Questions and Answers

N
Nicole McfarlandAug 14, 2025
Why can't I send faxes from my Kyocera Fax Machine?
- D
  dfoxAug 14, 2025
  If your Kyocera Fax Machine is unable to send faxes, make sure the modular cord is correctly connected. Also, verify the Permitted FAX No. and Permitted ID No. If problems persist, check the TX/RX Result Report and Activity Report for error codes starting with "U" or "E", and perform the corresponding procedure. You may also try sending the fax again. If all else fails, it may be necessary to contact your Service Representative.
J
jeffery42Aug 17, 2025
What to do if my Kyocera Fax Machine shows a machine failure?
- S
  Stephanie CalderonAug 17, 2025
  If your Kyocera Fax Machine displays a 'Machine failure' message, try turning the main power switch off and on, or unplug the power cord and plug it in again. If the message continues to appear, make a note of the error code, then turn off the main power switch, unplug the power cord, and call your service representative.
K
Kathleen JacksonAug 21, 2025
How to fix Kyocera Fax Machine when it cannot send document?
- N
  Nicolas BaileyAug 21, 2025
  If your Kyocera Fax Machine won't send a document, ensure the modular cord is correctly connected. If a Send error is displayed, address the cause of the error and try sending again. Also, check if TX (transmission) restriction is activated, and if so, cancel it.
S
Scott WoodsAug 25, 2025
What to do if Kyocera Fax Machine cannot receive document?
- T
  Tyler GallegosAug 25, 2025
  If your Kyocera Fax Machine won't receive a document, first ensure the modular cord is correctly connected. If a Communication error is displayed, address the cause of the error and ask the sender to retry. Also, check if RX (reception) restriction is activated, and if so, cancel it.
S
Samuel CollinsAug 27, 2025
What does 'Box limit exceeded' mean on my Kyocera Fax Machine?
- G
  Gregory SheaAug 27, 2025
  The Sub Address Box capacity is full with document data. Press [End] to cancel the job. After that, either print or delete the data in the Sub Address Box, and then try performing the job again. If the polling box is full, press [End] to cancel the job. Then, delete documents from the polling box and repeat the operation.
J
Jeremiah GriffinAug 31, 2025
What does 'Job Accounting restriction exceeded' mean on Kyocera Fax Machine?
- T
  Teresa MortonAug 31, 2025
  The number of paper used has exceeded the limit preset by Job Accounting. No further operation is possible. Press [End] to cancel the job. Then, try to perform the job again after resetting the limit for paper use.
P
Patricia GravesSep 3, 2025
Why does my Kyocera Fax Machine say 'Add the following paper in cassette 1 (~3)'?
- D
  djohnsonSep 3, 2025
  If your Kyocera Fax Machine displays 'Add the following paper in cassette 1 (~3)', it means the indicated cassette is out of paper. Add paper to the cassette. If a specific reception paper type is required, it will be displayed. To use a different paper source, press [Paper Selection]. To print with the selected paper, press [Continue]. Alternatively, if the type of printing paper is specified but unavailable, select another paper source and press [Continue]. Finally, ensure the cassette is securely loaded; if not, remove and reload it completely.
S
Sara KirkSep 6, 2025
What does 'Scheduled sending jobs exceeded' mean on Kyocera Fax Machine?
- K
  Kimberly DanielsSep 6, 2025
  If your Kyocera Fax Machine displays a message that 'Scheduled sending jobs exceeded', press [End] to cancel the current job. Wait until the delayed transmission is executed, or cancel the delayed transmission, and then perform the job again.
R
Regina DurhamSep 9, 2025
What to do if the phone receiver is off the hook on Kyocera Fax Machine?
- M
  Matthew GillSep 10, 2025
  If the phone (commercially available) connected to your Kyocera Fax Machine is off the hook, hang up the handset.

Summary

Preface

Notice

Safety conventions, environment, precautions, legal restrictions.

Legal and Safety Information

Legal information, trade names, GPL/LGPL, Open SSL License.

About this Operation Guide

Explains manual structure and conventions.

Preparation before Use

Part Names

Identifies and labels all machine parts.

Power On;Off

Instructions for turning the machine on and off.

Installing Software

Steps for installing printer drivers and other necessary software.

Machine Setup Wizard

Guides through initial machine configuration.

Common Operations

Loading Paper

Instructions for loading paper into cassettes and trays.

Loading Originals

Instructions for placing originals on the platen or in the document processor.

Login;Logout

Procedures for logging into and out of the machine.

Favorites

Registering and using frequently used functions as favorites.

Shortcuts

Registering and using frequently used functions as shortcuts.

Canceling Jobs

How to cancel print or send jobs.

Using Various Functions

Describes common functionality for copying, sending, and document box.

Copying

Basic Operation

Step-by-step guide for basic copying procedures.

Copying Functions

Lists and describes available copying functions.

Printing

Printing from Applications

Basic instructions for printing documents from computer applications.

Printing Data Saved on the Printer

How to print data saved in the machine's Job Box.

Sending

Basic Operation

Explains sending scanned images via email or to a PC.

Preparation for Sending a Document to a PC

Steps to prepare PC for receiving documents via network.

Specifying Destination

Selects the destination for sending scanned images.

Sending Functions

Lists and describes functions available for sending.

Document Box

Printing Documents Stored in Removable USB Memory

How to print files stored on USB memory.

Saving Documents to USB Memory (Scan to USB)

How to store scanned images onto USB memory.

Removing USB Memory

Safe procedure for removing USB memory.

Functions for Document Box

Lists functions available in the document box.

Status; Job Cancel

Checking Job Status

Checks status of jobs being processed or waiting.

Checking Job History

Checks the history of completed jobs.

Check of Device Status

Checks status of installed or connected devices.

Setup, Registration, and User Management

System Menu

Configures settings related to overall machine operation.

User Login Administration

Manages user access and authentication.

Job Accounting

Manages copy/print counts per account.

Troubleshooting

Toner Container Replacement

Procedures for replacing the toner container.

Waste Toner Box Replacement

Procedures for replacing the waste toner box.

Solving Malfunctions

General guidelines for diagnosing and fixing problems.

Responding to Error Messages

Procedures for responding to various error messages.

Clearing Paper Jams

Step-by-step instructions for removing jammed paper.

Appendix

Optional Equipment

Lists and describes optional equipment available for the machine.

Character Entry Method

Explains how to enter characters using the on-display keyboard.

Paper

Explains paper sizes and types supported by the machine.

Specifications

Lists detailed technical specifications of the machine.

Glossary

Defines technical terms used in the manual.

Kyocera TASKalfa 265ci Specifications

General

Secure printing	Yes
Print technology	Laser
Maximum resolution	9600 x 600 DPI
Time to first page (black, normal)	9 s
Time to first page (color, normal)	10.5 s
Print speed (black, normal quality, A4/US Letter)	26 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	10 s
Time to first copy (color, normal)	12 s
Scan to	E-mail, Fax, FTP, USB
Grayscale levels	256
Maximum scan area	Legal (216 x 356) mm
Scan speed (black)	35 inch/min
Scan speed (color)	25 inch/min
Image formats supported	JPG, TIF
Document formats supported	PDF
Faxing	-
Fax memory	256 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax resolution (black)	400 x 400 DPI
Fax transmission speed	2.5 sec/page
Fax speed dialing (max numbers)	100
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PCL XL, PostScript 3
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	1300 sheets
Multi-Purpose tray input capacity	50 sheets
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Paper tray media types	Envelopes, Plain paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Folio
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Control type	Touch
Product color	Black
Display diagonal	4.3 \
Market positioning	Business
Standard interfaces	USB 2.0
Wi-Fi	No
Processor model	464
Processor family	PowerPC
Maximum internal memory	2048 MB
Sound power level (standby)	28.4 dB
Sound pressure level (copying)	48.3 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	76 W
Power consumption (average operating)	475 W
Sustainability certificates	ENERGY STAR
Safety	TÜV/GS, CE