• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See
Chapter 4 “Parts listing, Lenovo System x3550 M3 Type 4254 and 7944” on page 403 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
• Go to the IBM support website at
http://www.ibm.com/supportportal/ to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Error code
Description
Action
2018001
PCI Express uncorrected or uncorrected error
1. Check the riser-card LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI adapter firmware.
4. Remove the adapter from the riser card.
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Riser card
b. (Trained service technician only) System board
2018002
Option ROM resource allocation failure Informational message that some devices might not be
initialized.
1. If possible, rearrange the order of the adapters in
the PCI slots to change the load order of the
optional-device ROM code.
2. Run the Setup utility, select Startup Options, and
change the boot priority to change the load order
of the optional-device ROM code.
3. Run the Setup utility and disable some other
resources, if their functions are not being used, to
make more space available.
a. Select Startup Options ➙ Planar Ethernet
(PXE/DHCP) to disable the integrated
Ethernet controller ROM.
b. Select Advanced Functions ➙ PCI Bus
Control ➙ PCI ROM Control Execution to
disable the ROM of the adapter in the PCI
slots.
c. Select Devices and I/O Ports to disable any
of the integrated devices.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Each adapter
b. (Trained service technician only) System board
3xx0007 (xx
can be 00 -
19)
Firmware fault detected, system halted
1. Recover the server firmware to the latest level.
2. Undo any recent configuration changes, or clear
CMOS memory to restore the settings to the
default values (see
“System-board switches and
jumpers” on page 18).
3. Remove any recently installed hardware.
314 System x3550 M3Problem Determination and Service Guide
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