•Whenthecomputeristurnedon
•Whenthecomputerresumesnormaloperation
•WhentheTrackPointpointingdeviceiskeptpressedforalongtime
•Whenthetemperaturechanges
Problem:TheTrackPointpointingdeviceortouchpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortouchpadisenabledintheUltraNavDevice
Settingwindow.
Note:ToopentheUltraNavDeviceSettingwindow,openControlPanel.ThenclickHardwareandSound
➙Mouse.ClicktheUltraNavtab.
Keyboardproblems
Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypadandtheexternal
keyboard.Makesurethatyouhaveseatedtheconnectorscorrectly.
Iftheproblempersists,makesurethatthecorrectdevicedriverisinstalled.
1.OpenControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:
DeviceStatus:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
Problemswiththedisplayandmultimediadevices
Thistopicincludesthemostcommonproblemswithdisplaysandmultimediadevices,includingthe
computerdisplay,theexternalmonitor,audiodevices,andtheopticaldrive.
Computerscreenproblems
Problem:Thescreenisblank.
Solution:Dothefollowing:
•PressFn+F7tobringuptheimage.
Note:IfyouusetheFn+F7keycombinationtoapplyapresentationscheme,pressFn+F7atleastthree
timesinthreeseconds,andtheimageisdisplayedonthecomputerscreen.
•Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterystatusindicatorison(is
green),pressFn+F8tomakethescreenbrighter.
144UserGuide