Chapter 8. FAQ
Question
Answer
Can I disconnect and reconnect
the working camera during a
meeting?
No. It will cause lost of the video stream.
There are three ways to resume the video stream during a meeting after you
reconnect the camera (with camera shutter open):
• Select the camera button in the meeting controls to turn off and turn on the
camera.
• Go to Settings ➙ Device settings ➙ Reboot Device to reboot your device.
• Go to Settings ➙ Device settings ➙ Power Off to power off your device.
Then, disconnect and reconnect your device to power.
How to turn off the speaker
during a meeting?
There are two ways to turn off the speaker:
• You can press the speaker-mute button on the soundbar. The speaker-mute
LED below the button will turn on in solid white.
• You can select the speaker button in the meeting controls on the Microsoft
Teams display.
Note:
The speaker-mute LED will not turn on as the speaker-mute button on the
soundbar does not sync with the speaker button in the meeting controls.
Can I use ThinkSmart View Plus
with Apple products?
No. ThinkSmart View Plus is an Android—based device. If you use it with Apple
products, you may meet some compatibility issues.
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