Network problems . . . . . . . . . . . . 181
Observable problems. . . . . . . . . . . 181
Optional-device problems . . . . . . . . . 184
Power on and power off problems . . . . . . 185
Processor problems . . . . . . . . . . . 187
Serial-device problems . . . . . . . . . . 187
Software problems. . . . . . . . . . . . 188
Appendix A. Getting help and
technical assistance . . . . . . . . . . 189
Before you call . . . . . . . . . . . . . . . 189
Collecting service data . . . . . . . . . . . . 190
Contacting Support . . . . . . . . . . . . . 191
Appendix B. Notices. . . . . . . . . . 193
Trademarks . . . . . . . . . . . . . . . . 194
Important notes . . . . . . . . . . . . . . . 194
Particulate contamination . . . . . . . . . . . 194
Telecommunication regulatory statement. . . . . 195
Electronic emission notices . . . . . . . . . . 195
Taiwan BSMI RoHS declaration . . . . . . . 196
Taiwan import and export contact information . . . 196
Index . . . . . . . . . . . . . . . . . . 197
ii ThinkSystem SR860 Maintenance Manual