Lenze 9400 Series

Lenze · E94AYCET communication module (EtherCAT®) · Communication Manual · DMS 10.2 EN · 11/2018 · TD06 95
13 Error messages
13.2 Possible causes and remedies
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
EtherCAT: Error: Lenze setting loaded [0x00c86420]
EtherCAT: Communication time-out with safety module [0x00c86610]
EtherCAT: Initialisation error with safety module [0x00c86612]
EtherCAT: Quit 'Operational' state [0x00c88131]
EtherCAT: Sync loss detected with standard device [0x00c88132]
Response (Lenze setting printed in bold) Setting: not possible
 None  System fault  Fault  Trouble  Quick stop by trouble  Warning locked  Warning  Information
Cause Remedy
Access via standard device to the parameter set in the
memory module failed.
Download application again (including module).
Response (Lenze setting printed in bold) Setting: not possible
 None  System fault  Fault  Trouble  Quick stop by trouble  Warning locked  Warning  Information
Cause Remedy
The communication to the SM30x safety module is
disturbed.
Send communication module with error description to
Lenze.
Response (Lenze setting printed in bold) Setting: not possible
 None  System fault  Fault  Trouble  Quick stop by trouble  Warning locked  Warning  Information
Cause Remedy
The communication to the SM30x safety module
could not be initialised correctly.
Check if the SM30x safety module is plugged in and
supplied with voltage
Response (Lenze setting printed in bold) Setting: C13880/1 / C14880/1 ( Configurable response)
 None  System fault  Fault  Trouble  Quick stop by trouble  Warning locked  Warning  Information
Cause Remedy
The EtherCAT data exchange was stopped in the
"Operational" state.
Also see the chapter "Interruption of EtherCAT
communication" ( 82).
• Check cables and terminals.
• The master has to reset the device to the
"Operational" status. (If required, check a pending
emergency message first).
Response (Lenze setting printed in bold) Setting: not possible
 None  System fault  Fault  Trouble  Quick stop by trouble  Warning locked  Warning  Information
Cause Remedy
• The cycle time settings are faulty.
• The task time setting of a linked PLC program is faulty.
• EtherCAT master / DC master settings are incorrect.
• The sync source setting is faulty.
• Check the cycle times.
• Check the task time of a linked PLC program.
• Check the EtherCAT master / DC master settings.
• Check the settings of the standard device in C01120
(selection of the sync source).