Lexmark MC2425 User Manual

Action Yes No
Step 2
a Match the paper size setting and the paper loaded in the tray.
b Copy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Contact
customer
support.
Poor copy quality
Action Yes No
Step 1
a Clean the scanner glass and the ADF glass with a damp, soft,
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see
“Cleaning the scanner” on page
173.
b Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
c Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
a Check the quality of the original document or photo.
b Adjust the scan quality settings.
c Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Contact
customer
support.
Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
a Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
b Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Troubleshooting 258

Lexmark MC2425 Specifications

General

Scan Type	Flatbed, ADF
Duplex Printing	Automatic
Display	4.3-inch color touch screen
Scan Resolution	Up to 600 x 600 dpi
Fax	Yes
Fax Transmission Speed	33.6 Kbps
Operating System Compatibility	Windows, Mac, Linux
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Standard Connectivity	Ethernet, USB, Wi-Fi
Standard Paper Input	250 sheets
Maximum Paper Size	A4
Mobile Printing	Mopria, AirPrint
Memory	1024 MB