Error code Description Action
32.34 Unsupported cartridge Go to
“Unsupported toner cartridge service
check” on page 116.
32.35 Unsupported imaging unit Go to
“Unsupported imaging unit service check”
on page 117.
32.37 Unsupported cartridge Go to
“Unsupported toner cartridge service
check” on page 116.
32.38 Unsupported imaging unit Go to
“Unsupported imaging unit service check”
on page 117.
33.01 Unsupported cartridge Go to
“Unsupported toner cartridge service
check” on page 116.
33.02 Unsupported imaging unit Go to
“Unsupported imaging unit service check”
on page 117.
41.01 Imaging unit/cartridge mismatch Go to
“Supplies mismatch service check” on
page 120.
41.10 Cartridge/imaging unit mismatch Go to
“Supplies mismatch service check” on
page 120.
42 Printer/cartridge region mismatch Go to
“Printer/cartridge mismatch service
check” on page 116.
84 Imaging unit low Go to
“Imaging unit low service check” on
page 121.
88 Toner cartridge low Go to
“Toner cartridge low service check” on
page 122.
Unresponsive toner cartridge service check
Action Yes No
Step 1
a Check if the toner cartridge is a supported and genuine
Lexmark supply. If not, then replace it.
b Make sure that the toner cartridge is properly installed.
c Check the toner cartridge, toner cartridge button, and cartridge
plunger for damage. Replace if necessary.
d Make sure that the latest
firmware
is installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the cable JARW1 for proper connection to the controller
board.
Is it properly connected?
Go to step 3. Reseat the cable.
4514-330
Diagnostics and troubleshooting
115
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