Sensor (narrow media) jam service check
Action Yes No
Step 1
Check the narrow media sensor cable JNRW1 for proper
connection.
Is it properly connected?
Go to step 2. Reseat the cable.
Step 2
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Base Sensor Test > Narrow Media
Does the sensor state on the control panel display change when
it is toggled?
Go to step 3. Replace the narrow
media sensor. See
“Narrow media/bin
full sensor removal”
on page 271.
Step 3
Check the redrive rollers for damage.
Are they free of damage?
Go to step 4. Replace the redrive
assembly. See
“Redrive assembly
removal” on
page 273.
Step 4
Does the error remain?
Contact the next
level of support.
The problem is
solved.
202 paper jams
202 paper jam messages
Error code Description Action
202.01 Exit sensor is covered during warm up. Go to
“Sensor (fuser exit) jam service check” on
page 94.
202.03 Media did not reach the fuser exit sensor. Go to
“Sensor (fuser exit) jam service check” on
page 94.
202.05 Exit sensor covered too long or exit sensor did not
clear ahead of a sheet.
Go to
“Sensor (fuser exit) jam service check” on
page 94.
202.13 Restart attempted after an internal jam without
cover open. Close event. Likely that the jam was
not actually cleared.
Go to
“Sensor (fuser exit) jam service check” on
page 94.
202.14 Expected banner sheet ( assumed wide ) not
detected by narrow media sensor, possible
accordion jam, unsupported narrow banner
media, or missing signal.
Go to
“Sensor (fuser exit) jam service check” on
page 94.
202.16 Page at fuser nip before fuser started ramping
toward desired. Indicates code may be receiving
more hall interrupts than intended.
Go to
“Sensor (fuser exit) jam service check” on
page 94.
4514-330
Diagnostics and troubleshooting
93
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