Input option hardware errors
3yy error messages
Error code Description Action
321.51 Motor 1 (Pick/Lift) motor no first encoder Go to
“Option tray pick/lift motor service check”
on page 150.
321.52 Motor 1 (Pick/Lift) motor stop error Go to
“Option tray pick/lift motor service check”
on page 150.
321.53 Motor 1 (Pick/Lift) PWM underflow (motor
overspeed)
Go to
“Option tray pick/lift motor service check”
on page 150.
322.54 Motor 2 (Separator/Passthru) motor no first
encoder
Go to
“Option tray separator/pass through
motor service check” on page 150.
322.55 Motor 2 (Separator/Passthru) motor stop error Go to
“Option tray separator/pass through
motor service check” on page 150.
322.56 Motor 2 (Separator/Passthru) PWM underflow
(motor overspeed)
Go to
“Option tray separator/pass through
motor service check” on page 150.
324.57 Motor 3 motor no first encoder Go to
“Option tray ACM motor service check” on
page 151.
324.58 Motor 3 motor stop error Go to
“Option tray ACM motor service check” on
page 151.
324.59 Motor 3 PWM underflow (motor overspeed) Go to
“Option tray ACM motor service check” on
page 151.
325.60 Hardware error—Board ID unknown Go to
“Option tray controller card service check”
on page 151.
325.61 Hardware error—Option type unknown Go to
“Option tray controller card service check”
on page 151.
325.62 Hardware error—Product ID unknown Go to
“Option tray controller card service check”
on page 151.
325.63 Hardware error—Sensors are not plugged on the
board.
Go to
“Option tray controller card service check”
on page 151.
331.51 Motor 1 (Pick/Lift) motor no first encoder Go to
“Option tray pick/lift motor service check”
on page 150.
331.52 Motor 1 (Pick/Lift) motor stop error Go to
“Option tray pick/lift motor service check”
on page 150.
331.53 Motor 1 (Pick/Lift) PWM underflow (motor
overspeed)
Go to
“Option tray pick/lift motor service check”
on page 150.
332.54 Motor 2 (Separator/Passthru) Motor no first
encoder
Go to
“Option tray separator/pass through
motor service check” on page 150.
332.55 Motor 2 (Separator/Passthru) motor stop error Go to
“Option tray separator/pass through
motor service check” on page 150.
4514-330
Diagnostics and troubleshooting
148