Action Yes No
Step 3
Replace the UICC. Go to
“UICC removal” on page 238.
Did this fix the problem?
The problem is
solved.
Go to step 4.
Step 4
Replace the controller board. Go to
“Controller board removal”
on page 223.
Did this fix the problem?
The problem is
solved.
Contact the next
level of support.
Control panel service check
Warning—Potential Damage: Do not replace the operator panel and controller board at the same time. Each
card contains the printer settings. When either of these cards is new, it obtains some of the settings from the
other card. Settings are lost when both are new and replaced at the same time.
Action Yes No
Step 1
Check the UICC cable for proper connection to the UICC and to
the controller board.
Are they properly connected?
Go to step 2. Reseat the cable.
Step 2
Is the control panel display blank?
Go to step 3. The problem is
solved.
Step 3
Replace the UICC. Go to
“UICC removal” on page 238.
Did this fix the problem?
The problem is
solved.
Replace the
controller board. Go
to
“Controller board
removal” on
page 223.
Toner starvation service check
Action Yes No
Step 1
a Check if the toner cartridge is a supported and genuine
Lexmark supply. If not, then replace it.
b Make sure that the toner cartridge is properly installed.
c Check the toner cartridge and toner cartridge button for
damage. Replace if necessary.
d Make sure that the latest
firmware
is installed.
Does the problem remain?
Go to step 2. The problem is
solved.
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