Lexmark MS317 Service Manual

Supplies mismatch service check
Action Yes No
Step 1
a Check if the toner cartridge and imaging unit are supported and
genuine Lexmark supplies. If not, then replace the supplies.
b Make sure that the supplies are compatible.
Note: Do not install a MICR cartridge with a non‑MICR
imaging unit or vice versa.
c Make sure that the latest firmware is installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
If this error occurred after replacing the controller board, then
restore the printer configuration. See
“Restoring the printer
configuration after replacing the controller board” on page
185.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Insucient
memory service check
Action Yes No
Step 1
Disable the Resource save feature:
Settings > Print Settings > Setup Menu > Resource Save >
O
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the memory card for proper installation.
Is it properly installed?
Go to step 3. Reseat the memory
card.
Step 3
a Print the Menu settings page:
Settings > Reports > Menu Settings Page
b POR into the
Configuration
menu and reset the printer’s
settings to factory default:
Configuration Menu > Factory Defaults > Restore Base
c Remove the memory card.
d Restart the printer.
Does the error remain?
Replace the
controller board. See
“Controller board
removal” on
page 223.
Replace the memory
card.
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Diagnostics and troubleshooting
120

Lexmark MS317 Specifications

General

Print Technology	Monochrome Laser
Print Speed	Up to 35 ppm
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 50, 000 pages
Standard Connectivity	USB 2.0, Ethernet
Standard Memory	128 MB
Processor	800 MHz
Duplex Printing	Manual
Input Capacity	250 sheets
Output Capacity	Up to 150 sheets
First Page Out Time	6.5 seconds
Network Connectivity	Ethernet
Operating System Compatibility	Windows, Linux, Mac