Fixing print quality issues........................................................................................................................44
Initial print quality check ..................................................................................................................................44
Print quality checks...........................................................................................................................................45
Paper jams...............................................................................................................................................53
Avoiding jams....................................................................................................................................................53
Understanding jam messages and locations.....................................................................................................54
200 paper jams ................................................................................................................................................. 56
201 paper jams ................................................................................................................................................. 63
202 paper jams ................................................................................................................................................. 64
230 paper jams ................................................................................................................................................. 67
240 paper jams ................................................................................................................................................. 70
250 paper jams ................................................................................................................................................. 79
User attendance messages (0–99.99).....................................................................................................82
User attendance messages (0‑99.99) ............................................................................................................... 82
Toner cartridge smart chip contact service check ............................................................................................84
Imaging unit smart chip contact service check .................................................................................................85
Media size mismatch service check .................................................................................................................. 85
Printer/cartridge mismatch service check ........................................................................................................86
Insufficient memory service check ................................................................................................................... 87
Printer hardware errors..........................................................................................................................88
1xx error messages ...........................................................................................................................................88
111.xx LSU service check ..................................................................................................................................91
Fuser service check ...........................................................................................................................................91
LVPS service check ............................................................................................................................................ 92
Toner density sensor service check .................................................................................................................. 92
CTLS service check ............................................................................................................................................ 93
Main drive gearbox service check.....................................................................................................................93
ACM service check ............................................................................................................................................94
Cartridge gearbox service check ....................................................................................................................... 94
Tray 1 pick/lift motor gearbox service check....................................................................................................95
171.xx Cooling fan service check ...................................................................................................................... 95
9xx error messages ...........................................................................................................................................96
System software error service check ................................................................................................................99
NVRAM mismatch failure service check .........................................................................................................103
Input option hardware errors...............................................................................................................105
3xx error messages .........................................................................................................................................105
Option tray pick/lift motor service check .......................................................................................................106
Option tray separator/passthrough motor service check ..............................................................................107
Option tray ACM motor service check............................................................................................................107
Option tray controller card service check.......................................................................................................108
Symptoms..............................................................................................................................................108
Base printer symptoms...................................................................................................................................108
Dead machine service check........................................................................................................................... 109
4514-630, -635, -636
Table of contents
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