Lexmark MS810 Series User Manual

Action Yes No
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?
The problem is solved. Contact
customer
support.
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select
the printer for each document that you want to print.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 2.
Step 2
a Check if the printer is plugged in and turned on, and if Ready appears
on the printer display.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 3.
Step 3
If an error message appears on the printer display, then clear the message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
The problem is solved. Go to step 4.
Step 4
a Check if the ports (USB, serial, or Ethernet) are working and if the
cables are securely connected to the computer and the printer.
Note: For more information, see the setup documentation that
came with the printer.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 5.
Step 5
a Turn off the printer, wait for about 10 seconds, and then turn the
printer back on.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 6.
Troubleshooting 306

Lexmark MS810 Series Specifications

General

Print Technology	Monochrome Laser
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 300, 000 pages
Processor Speed	800 MHz
Operating System Compatibility	Windows, Mac OS, Linux
Print Speed	Up to 55 ppm
Standard Input Capacity	650 sheets
Maximum Input Capacity	4400 pages
Duplex Printing	Standard
Connectivity	USB, Ethernet
Print Languages	PCL 5e, PCL 6, PostScript 3
Maximum Paper Size	A4