Troubleshooting
219
Skewed print
The paper guides in the
selected paper tray are not in
the correct position for the size
media loaded in the tray.
Remove the paper in the tray and
move the paper guides to the proper
positions.
Refer to the
User’s Reference
for
detailed instructions on adjusting the
guides in each tray.
Paper is not properly
positioned under the corner
bucklers.
If you’re feeding from a 500-sheet
paper tray (tray 2 or tray 3, or an
optional tray 4), make sure the stack of
paper fits under the corner bucklers
before pushing the tray into the printer.
Refer to the
User’s Reference
for
detailed instruction on loading media in
the paper trays.
The paper tray is not
completely inserted into the
printer.
Push the tray firmly into the printer to
make sure it is fully inserted.
Paper feed rollers are dirty or
worn.
Call for service.
Clipped images
The paper tray is not
completely inserted into the
printer.
Push the tray firmly into the printer to
make sure it is fully installed.
The left paper guide in the
500-sheet tray is set for a
different size paper than what
is loaded in the tray.
Insert the paper guide in the correct
position for the size paper in the tray.
Refer to the
User’s Reference
for infor-
mation on loading paper.
You did not set the correct
paper size for tray 1.
After loading paper in tray 1, set the
default paper size from the printer
operator panel:
1 From the Paper Menu, select
Paper Size.
2 Select Tray 1 Size.
3 Select the correct paper size from
the list of available values.
For information on using the operator
panel, see page 28.
Print quality problems (continued)
Symptom Cause Solution
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