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Lexmark
All in One Printer
XC9235
Lexmark XC9235 User Manual
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T
roubleshooting
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Description
Print Quality T
est Pages
Print sample pages to identify
and correct print quality defects.
Cleaning the Scanner
Print instructions on ho
w to clean t
he scanner
.
Understanding the printer menus
159
158
160
Table of Contents
Default Chapter
2
Table of Contents
2
Safety Information
11
Conventions
11
Product Statements
11
Learning about the Printer
14
Finding Information about the Printer
14
Selecting a Location for the Printer
15
Printer Configurations
16
Attaching Cables
18
Using the Control Panel
20
Understanding the Status of the Power Button and Indicator Light
21
Using the Home Screen
21
Printing the Menu Settings Page
22
Setting up and Using the Home Screen Applications
23
Customizing the Home Screen
23
Setting up Card Copy
23
Using Shortcut Center
23
Setting up Scan Center
24
Using Customer Support
24
Setting up Device Quotas
24
Using Display Customization
24
Managing Bookmarks
25
Creating Bookmarks
25
Creating Folders
26
Managing Contacts
26
Adding Contacts
26
Adding Groups
26
Editing Contacts or Groups
27
Deleting Contacts or Groups
27
Setting up and Using the Accessibility Features
28
Enabling Magnification Mode
28
Activating Voice Guidance
28
Adjusting the Voice Guidance Speech Rate
28
Adjusting the Default Internal Speaker Volume
28
Adjusting the Default Headphone Volume
29
Enabling Spoken Passwords or Personal Identification Numbers
29
Navigating the Screen Using Gestures
29
Using the Keyboard on the Display
30
Loading Paper and Specialty Media
31
Setting the Size and Type of the Specialty Media
31
Configuring Universal Paper Settings
31
Loading Trays
31
Loading the 2500-Sheet Tray
34
Loading the 3000-Sheet Tray
36
Loading the Multipurpose Feeder
38
Linking Trays
39
Paper Support
40
Supported Paper Sizes
40
Supported Paper Types
45
Supported Paper Weights
48
Printing
49
Printing from a Computer
49
Printing from a Mobile Device
49
Printing from a Mobile Device Using Lexmark Mobile Print
49
Printing from a Mobile Device Using Google Cloud Print
49
Printing from a Mobile Device Using Mopria Print Service
49
Printing from a Mobile Device Using Airprint
50
Printing from a Mobile Device Using Wi-Fi Direct
50
Printing from a Flash Drive
51
Supported Flash Drives and File Types
52
Configuring Confidential Jobs
52
Printing Confidential and Other Held Jobs
53
Printing a Font Sample List
54
Printing a Directory List
54
Canceling a Print Job
54
Copying
55
Using the Automatic Document Feeder and Scanner Glass
55
Making Copies
55
Copying Photos
55
Copying on Letterhead
56
Copying on both Sides of the Paper
56
Reducing or Enlarging Copies
56
Collating Copies
56
Placing Separator Sheets between Copies
56
Copying Multiple Pages Onto a Single Sheet
57
Creating a Copy Shortcut
57
E-Mailing
58
Using the Automatic Document Feeder and Scanner Glass
58
Configuring the SMTP Server for E-Mail
58
Sending an E-Mail
59
Creating an E-Mail Shortcut
59
Faxing
60
Setting up the Printer to Fax
60
Configuring the SMTP Server for Fax
60
Setting up Fax Using a Standard Telephone Line
61
Setting up Fax Using Digital Subscriber Line
65
Setting up Fax Using Voip Telephone Service
66
Setting up Fax Using Cable Modem Connection
68
Setting up Fax in Countries or Regions with Different Telephone Wall Jacks and Plugs
70
Connecting to a Distinctive Ring Service
73
Setting the Fax Date and Time
73
Configuring Daylight Saving Time
73
Using the Automatic Document Feeder and Scanner Glass
73
Sending a Fax
74
Scheduling a Fax
74
Creating a Fax Destination Shortcut
74
Changing the Fax Resolution
75
Adjusting the Fax Darkness
75
Printing a Fax Log
75
Blocking Junk Faxes
75
Holding Faxes
75
Forwarding a Fax
75
Scanning
76
Using the Automatic Document Feeder and Scanner Glass
76
Scanning to an FTP Server
76
Creating an FTP Shortcut
76
Creating a Network Folder Shortcut
76
Scanning to a Flash Drive
77
Sending Scanned Documents to a Computer
78
Understanding the Printer Menus
79
Menu Map
79
Device
80
Preferences
80
Eco-Mode
81
Remote Operator Panel
82
Notifications
82
Power Management
85
Information Sent to Lexmark
85
Accessibility
86
Restore Factory Defaults
87
Maintenance
87
Visible Home Screen Icons
92
About this Printer
92
Print
93
Layout
93
Finishing
94
Setup
95
Quality
96
Job Accounting
98
Xps
99
Pdf
99
Postscript
99
Pcl
100
Html
102
Image
102
Paper
103
Tray Configuration
103
Media Configuration
103
Bin Configuration
105
Copy
106
Copy Defaults
106
Fax
110
Fax Defaults
110
E-Mail
123
E-Mail Setup
123
E-Mail Defaults
124
Web Link Setup
128
Ftp
129
FTP Defaults
129
USB Drive
133
Flash Drive Scan
133
Flash Drive Print
136
Network/Ports
139
Network Overview
139
Wireless
139
Ethernet
141
Tcp/Ip
142
Snmp
144
Ipsec
145
LPD Configuration
146
HTTP/FTP Settings
146
Thinprint
147
Usb
147
Restrict External Network Access
148
Google Cloud Print
148
Wi-Fi Direct
149
Security
150
Login Methods
150
Schedule USB Devices
151
Security Audit Log
152
Login Restrictions
154
Confidential Print Setup
154
Disk Encryption
155
Erase Temporary Data Files
156
Solutions LDAP Settings
156
Miscellaneous
156
Reports
157
Menu Settings Page
157
Device
157
Print
157
Shortcuts
157
Fax
158
Network
158
Help
158
Troubleshooting
159
Securing the Printer
160
Locating the Security Slot
160
Erasing Printer Memory
160
Erasing Printer Hard Disk Memory
160
Encrypting the Printer Hard Disk
161
Restoring Factory Default Settings
161
Statement of Volatility
161
Maintaining the Printer
163
Networking
163
Connecting the Printer to a Wi-Fi Network
163
Connecting the Printer to a Wireless Network Using Wi-Fi Protected Setup (WPS)
164
Connecting a Mobile Device to the Printer
164
Changing the Printer Port Settings after Installing an Internal Solutions Port
165
Deactivating the Wi-Fi Network
165
Setting up Serial Printing (Windows Only)
166
Cleaning Printer Parts
166
Cleaning the Printer
166
Cleaning the Scanner
167
Cleaning the Printhead Lens
169
Emptying the Hole Punch Box
170
Ordering Parts and Supplies
172
Checking the Status of Parts and Supplies
172
Using Genuine Lexmark Parts and Supplies
172
Ordering Toner Cartridges
172
Ordering a Photoconductor Unit
173
Ordering a Waste Toner Bottle
173
Ordering Staple Cartridges
173
Ordering Maintenance Kits
173
Configuring Supply Notifications
174
Replacing Parts and Supplies
175
Replacing a Toner Cartridge
175
Replacing a Photoconductor Unit
178
Replacing the Waste Toner Bottle
182
Replacing the Pick, Feed, and Separator Rollers
183
Replacing the Transfer Belt
188
Replacing the Transfer Roller
191
Replacing the ADF Separator Roller
193
Replacing the ADF Pick and Feed Rollers
195
Replacing the Staple Cartridge
197
Moving the Printer
202
Moving the Printer to Another Location
202
Shipping the Printer
203
Saving Energy and Paper
203
Configuring the Power Save Mode Settings
203
Adjusting the Brightness of the Printer Display
203
Conserving Supplies
203
Recycling
204
Recycling Lexmark Products
204
Recycling Lexmark Packaging
204
Clearing Jams
205
Avoiding Jams
205
Identifying Jam Locations
206
Paper Jam in the Automatic Document Feeder
207
Paper Jam in the Multipurpose Feeder
208
Paper Jam in Door C
209
Paper Jam in Door D
213
Paper Jam in the 3000-Sheet Tray
214
Paper Jam in the Booklet Finisher
215
Paper Jam in the Staple Finisher
220
Staple Jam in the Staple Finisher
221
Staple Jam in the Staple, Hole Punch Finisher
223
Staple Jam in the Booklet Finisher
225
Troubleshooting
228
Network Connection Problems
228
Cannot Open Embedded Web Server
228
Unable to Read Flash Drive
229
Enabling the USB Port
229
Checking the Printer Connectivity
229
900.Xy Error
229
Hardware Options Problems
230
Cannot Detect Internal Option
230
Defective Flash Detected
230
Not Enough Free Space in Flash Memory for Resources
231
Unformatted Flash Detected
231
Issues with Supplies
231
Non-Lexmark Supply
231
Scanner Maintenance Required, Use ADF Kit
232
Paper Feed Problems
232
Envelope Seals When Printing
232
Collated Printing Does Not Work
232
Tray Linking Does Not Work
233
Check Tray Connection
233
Paper Frequently Jams
234
Jammed Pages Are Not Reprinted
235
Printing Problems
235
Confidential and Other Held Documents Do Not Print
235
Slow Printing
236
Print Jobs Do Not Print
238
Print Quality Is Poor
239
The Printer Is Not Responding
257
Job Prints from the Wrong Tray or on the Wrong Paper
258
Color Quality Problems
259
Adjusting Toner Darkness
259
Modifying the Colors in Printed Output
259
FAQ about Color Printing
260
The Print Appears Tinted
261
Faxing Problems
262
Cannot Send or Receive Faxes
262
Can Receive but Not Send Faxes
264
Can Send but Not Receive Faxes
264
Poor Fax Print Quality
265
Scanning Problems
265
Adjusting Scanner Registration
265
Adjusting ADF Registration
265
Cannot Scan from a Computer
266
Partial Copies of Document or Photo
266
Poor Copy Quality
267
Scan Job was Not Successful
267
Scanner Does Not Close
268
Scanner Does Not Respond
268
Scanning Takes too Long or Freezes the Computer
269
Contacting Customer Support
269
Upgrading and Migrating
270
Hardware
270
Available Internal Options
270
Installing a Memory Card
270
Installing a Printer Hard Disk
274
Installing an Optional Card
278
Installing a Wireless Print Server
282
Installing the 2 X 500- or 2500-Sheet Tray
286
Installing the 3000-Sheet Tray
291
Installing the Staple Finisher
303
Installing the Staple, Hole Punch or Booklet Finisher
309
Software
315
Installing the Printer Software
315
Adding Available Options in the Print Driver
316
Firmware
316
Exporting or Importing a Configuration File
316
Updating Firmware
316
Notices
318
Product Information
318
Edition Notice
318
Power Consumption
322
Index
332
4
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Lexmark XC9235 Specifications
General
Brand
Lexmark
Model
XC9235
Category
All in One Printer
Language
English
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