Paper frequently jams ..............................................................................................................................................234
Jammed pages are not reprinted .........................................................................................................................235
Printing problems............................................................................................................................................235
Confidential and other held documents do not print.......................................................................................235
Slow printing...............................................................................................................................................................236
Print jobs do not print...............................................................................................................................................238
Print quality is poor ...................................................................................................................................................239
The printer is not responding.................................................................................................................................257
Job prints from the wrong tray or on the wrong paper...................................................................................258
Color quality problems..................................................................................................................................259
Adjusting toner darkness ........................................................................................................................................259
Modifying the colors in printed output.................................................................................................................259
FAQ about color printing........................................................................................................................................ 260
The print appears tinted ...........................................................................................................................................261
Faxing problems............................................................................................................................................. 262
Cannot send or receive faxes ................................................................................................................................262
Can receive but not send faxes.............................................................................................................................264
Can send but not receive faxes.............................................................................................................................264
Poor fax print quality.................................................................................................................................................265
Scanning problems........................................................................................................................................ 265
Adjusting scanner registration...............................................................................................................................265
Adjusting ADF registration......................................................................................................................................265
Cannot scan from a computer ...............................................................................................................................266
Partial copies of document or photo....................................................................................................................266
Poor copy quality.......................................................................................................................................................267
Scan job was not successful ..................................................................................................................................267
Scanner does not close...........................................................................................................................................268
Scanner does not respond .....................................................................................................................................268
Scanning takes too long or freezes the computer...........................................................................................269
Contacting customer support......................................................................................................................269
Upgrading and migrating........................................................................ 270
Hardware...........................................................................................................................................................270
Available internal options........................................................................................................................................270
Installing a memory card .........................................................................................................................................270
Installing a printer hard disk ...................................................................................................................................274
Installing an optional card.......................................................................................................................................278
Installing a wireless print server............................................................................................................................282
Installing the 2 x 500‑ or 2500‑sheet tray .........................................................................................................286
Installing the 3000‑sheet tray.................................................................................................................................291
Installing the staple finisher....................................................................................................................................303
Installing the staple, hole punch or booklet finisher........................................................................................309
Software............................................................................................................................................................. 315
Contents 9