LG E960 - Troubleshooting; Common Phone Issues and Solutions

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Message Possible causes Possible corrective measures
Chargingerror
Batteryisnotcharged. Chargebattery.
Outsidetemperatureistoohot
orcold.
Makesurephoneischargingatanormal
temperature.
Contactproblem
Checkthechargerandconnectiontothephone.
Checkthebatterycontactsandcleanthemif
necessary.
Novoltage Plugthechargerintoadifferentsocket.
Chargerdefective Replacecharger.
Wrongcharger OnlyuseoriginalLGaccessories.
Batterydefective Replacebattery.
Numbernot
permitted
TheFixeddiallingnumber
functionison.
ChecktheSettingsmenuandturnthefunction
off.
Impossible
toreceive/
sendSMS&
picture
Memoryfull Deletesomemessagesfromthephone.
Filesnot
opening
Unsupportedfileformat Checkthefileformatsthatcanbesupported.
SDcardnot
working
FAT16,FAT32filesystem
supported
CheckSDcardfilesystemviacardreader,or
formatSDcardusingthephone.
Thescreen
doesnotturn
onwhenI
receiveacall.
Proximitysensorproblem
Ifyouuseanyprotectiontapeorcase,checkto
seeifithascoveredtheareaaroundtheproximity
sensor.Makesurethattheareaaroundthe
proximitysensorisclean.
Nosound Vibrationmode
Checkthesettingsstatusofthesoundmenuto
makesureyouarenotinvibrateorsilentmode.