TOC ix
Basic Definitions ............................................................................................................... 148
The Service Agreement .................................................................................................... 148
Additional Terms ............................................................................................................... 148
Our Policies ....................................................................................................................... 148
When You Accept The Agreement ................................................................................... 149
Our Right To Change The Agreement & Your Related Rights ......................................... 149
Our Right To Suspend Or Terminate Services ................................................................. 149
Your Right To Change Services & When Changes Are Effective .................................... 150
Our Right To Suspend Or Terminate Services ................................................................. 150
Your Right To Change Services & When Changes Are Effective .................................... 150
Restrictions On Using Services ........................................................................................ 150
Your Device, Number & Email Address ............................................................................ 150
Porting/Transferring Phone Numbers ............................................................................... 151
Coverage; Where Your Device Will Work; Service Speeds ............................................. 151
Roaming ............................................................................................................................ 151
About Data Services & Content ........................................................................................ 151
Specific Terms & Restrictions On Using Data Services ................................................... 152
Software License .............................................................................................................. 152
Fees, Activation & Miscellaneous Charges ...................................................................... 152
Usage Charges ................................................................................................................. 152
Types of Charges .............................................................................................................. 153
How We Calculate Your Charges ..................................................................................... 153
Taxes & Government Fees ............................................................................................... 154
Surcharges ........................................................................................................................ 154
Disputing Charges ............................................................................................................ 154
About Account Balances ................................................................................................... 154
Switching between Service Plans ..................................................................................... 155
No Refunds of Re-Boost and Monthly Charges ............................................................... 155
Establishing or Replenishing Account Balances .............................................................. 155
Protecting Our Network & Services .................................................................................. 155
Your Privacy ...................................................................................................................... 155
Location-Enabled Services ............................................................................................... 156
911 Or Other Emergency Calls ......................................................................................... 157
If Your Device Is Lost or Stolen ........................................................................................ 157
Disclaimer of Warranties ................................................................................................... 157
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