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General Terms and Conditions of
Service
Please note that these terms may not be the most current version. A current version of the terms is
available at boostmobile.com or upon request. For further information on Boost Mobile plans, products,
and services go to boostmobile.com or email Boostmobilecustomerassistance@boostmobile.com.
Para solicitar esta literatura en español, por favor visitar espanol.boostmobile.com.
Basic Definitions
In this document: (1) “we,” “us,” “our,” and “Boost” mean Sprint Solutions, Inc., as contracting agent on
behalf of the applicable Sprint affiliated entities providing the Products and Services; (2) “you,” “your,”
“customer,” and “user” mean an account holder or user with us; (3) “Device” means any phone, aircard,
mobile broadband device, any other device, accessory, or other product that we provide you, we sell to
you, or is active on your account with us; and (4) “Service” means our offers, rate or service plans,
options, wireless services, billing services, applications, programs, products, software, or Devices on your
account with us. “Service(s)” also includes any ot her product or service that we offer or provide to you
that references these General Terms and Conditions of Service (“Ts&Cs”).
The Service Agreement
These Ts&Cs are part of your service agreement with us (the “Agreement”) and constitute a contract
under which we provide you Services under terms and conditions that you accept. THIS AGREEMENT
CONTAINS A MANDATORY ARBITRATION PROVISION WITH A CLASS WAIVER, A
REPRESENTATIVE ACTION WAIVER, AND A JURY WAIVER PROVISION. In addition to these Ts&Cs,
there are several parts of the Agreement, which includes but is not limited to the following: (i) the
subscriber agreement and transaction materials that you receive and accept; (ii) the plan(s) that you
chose as set forth in our written services and transaction materials that we provide or refer you to during
the sales transaction, including on-line and telephone transactions (if your service plan is not specifically
set forth in any in-store brochure or printed materials, the requirements and terms set forth in the current
written Agreement and transaction materials apply); (iii) any confirmation materials and invoices that we
may provide to you; and (iv) the terms set forth in the coverage map brochures. It is important that you
carefully read all of the terms of the Agreement.
Additional Terms
Additional terms will apply when you use certain applications, programs, Devices, and services, and
these terms will be provided to you prior to your use of the items. Depending on who provides the items,
the terms may come from Boost or a third party. You are subject to any terms provided by the third party,
and the terms are directly between you and that third party. Boost is not responsible for these third-party
items and associated terms.
Our Policies
Services are subject to our business policies, practices, and procedures (“Policies”). You agree to adhere
to all of our Policies when you use our Services. Our Policies are subject to change at anytime with or
without notice.
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