For Assistance 157
You agree that any authorized user may access, use, or authorize Boost or third-party location-enabled
applications through the Services. You understand that your use of such location-enabled applications is
subject to the application’s terms and conditions and policies, including its privacy policy. If you activate
location-enabled services for devices used by other authorized users, you agree to inform the authorized
user(s) of the terms of use for locationenabled applications and that the Device may be located.
911 Or Other Emergency Calls
Public safety officials advise that when making 911 or other emergency calls, you should always
be prepared to provide your location information. Unlike traditional wireline phones, depending on a
number of factors (for example, whether your Device is GPS-enabled, where you are, whether local
emergency service providers have upgraded their equipment, etc.), 911 operators may not know your
phone number, your location, or the location of your Device. In certain circumstances, an emergency call
may be routed to a state patrol dispatcher or alternative location set by local emergency service providers.
Enhanced 911 service (“E911”)—where enabled by local emergency authorities—uses GPS technology
to provide location information. Even when available, however, E911 does not always provide accurate
location information. If your Device is indoors or for some other reason cannot acquire a satellite signal,
you may not be located. Some Devices have a safety feature that prevents use of the keypad after dialing
911—you should follow voice prompts when interacting with emergency service providers employing
interactive voice response systems to screen calls.
If Your Device Is Lost or Stolen
Call us immediately if your Device is lost or stolen because you may be responsible for usage charges
before you notify us of the alleged loss or theft. A lost or stolen Device does not reduce or remove your
Term Commitment. You will remain liable for any monthly recurring charges associated with the Service
on your Device after you notify us of the alleged loss or theft. You agree to cooperate if we choose to
investigate the matter (provide facts, sworn statements, etc.). We may not waive any applicable Early
Termination Fees if you choose to terminate Services as a result of loss or theft of your Device.
Disclaimer of Warranties
UNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE, WE MAKE NO REPRESENTATIONS
OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT ALLOWED BY LAW) ANY
IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A
PARTICULAR PURPOSE CONCERNING YOUR SERVICES (INCLUDING YOUR DEVICE AND ANY
SOFTWARE OR APPLICATIONS ON YOUR DEVICE). WE DON’T PROMISE UNINTERRUPTED OR
ERROR-FREE SERVICES AND DON’T AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR
BEHALF. BOOST PROVIDES ALL SOFTWARE AND APPLICATIONS ON AN “AS IS” BASIS WITH ALL
FAULTS, ERRORS, AND DEFECTS.
You Agree That We Are Not Responsible For Certain
Problems
You agree that neither we nor our parent, subsidiary, or affiliate companies, nor our vendors, suppliers, or
licensors are responsible for any damages, delay, interruption or other failure to perform resulting from: (a)
anything done or not done by someone else; (b) providing or failing to provide Services, including, but not
limited to, deficiencies or problems with a Device or network coverage (for example, dropped, blocked,
interrupted Services, etc.); (c) traffic or other accidents, or any health-related claims relating to our
Services; (d) Data Content or information accessed while using our Services; (e) an interruption or failure
in accessing or attempting to access emergency services from a Device, including through 911,
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