Feature Descriptions
Here are brief descriptions of the voice features and the features
accessed with the softkeys, including what each one does and how you
might want to use it.
VOICE FEATURES
Conference
Allows you to add an additional party to a call so that you
can conduct a conversation with more than one party. Use to set up
time-saving conferences, or to spontaneously include a party important
to a discussion.
Drop
Disconnects you from a call without requiring you to hang up the
handset or press the switchhook. Can also be used with the Conference
feature to disconnect the last party added. Use whenever you are using
the handset and want to continue using it for another action after ending
a call.
Hold
Temporarily disconnects you from a call, holding it until you can
return to it. While a call is on hold, you can place another call, activate
another feature, answer a waiting call, or leave your voice terminal to
perform another task. Use when you have a call that you don’t wish to
drop, but for which you have to interrupt briefly to do something else.
Message Retrieval
Your Message light goes on to let you know that a
caller has left a message. Follow your System’s message retrieval
procedures to get your message.
Mute
Turns off the microphone associated with the handset or the
speakerphone, whichever is currently active. Use when you want to
confer with someone in the room with you, but you do not want the other
party on the call to hear your conversation. (You are still able to hear the
person on the call.)
Redial (Last Number Dialed)
Automatically redials the last number you
dialed manually from the dial pad, either an extension or an outside
number. Use to save time in redialing a busy or unanswered number.
Speakerphone
Your voice terminal has either the Speaker (listen-only)
or
the Speakerphone (listen and talk) function
or
it may have neither.
Check with the System Manager to see how your voice terminal is set.
The
Speaker
feature allows you to place calls or access other voice
features without lifting the handset. (Press
cbbbbbbbbc
bbbbbbbb
Speaker
.) However, in
order to speak to the other party, you must use the handset (the speaker
must be off). Use with feature activities that require
listening only
, such
as on-hook dialing or monitoring calls on hold.
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