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Key Words to Know
access code See feature access code.
activate To begin or turn on the operation of a feature.
attendant The person who handles incoming and outgoing calls at the main console.
AUDIX Audio Information Exchange, an optional voice mail and message
service which provides coverage for calls to you by recording callers’ messages and
reporting Leave Word Calling messages.
call appearance A button used exclusively to place or receive calls. It has an
assigned extension number and is equipped with a red light and a green status light.
console permission The authorization (from your system manager) to initiate
Call Forwarding All Calls for an extension other than your own.
coverage Automatic redirection of calls from an unanswered voice terminal to
another voice terminal. Redirection could be to the extension of a receptionist,
secretary, coworker, AUDIX, or message center. A person who provides coverage is a
covering user.
DEFINITY Communications System Generic 2 The switch to which you may be
connected. (Your voice terminal may be connected to System 85 instead.) Both the
DEFINITY Generic 2 and System 85 are communications systems which transmit
and receive voice and data signals for all communications equipment in your
network.
dial pad The 12 pushbuttons you use to dial a number and access features.
display and softkey features Those features accessed with one of the five arrowed
softkeys ( ) and one of the four display control buttons.
display control buttons These buttons are labeled , ,
,
and .
is used to access the first feature option screen. allows
you to exit a display feature and return to Normal (call-handling) Mode.
and are used to help you go back and forth through the feature option
screens.
extension A dialing number of one to five digits assigned to each voice terminal
connected to the DEFINITY Generic 2 or to a System 85.
feature A special function or service, such as Conference, Hold, Send All Calls, etc.
feature access code A dial code of one, two, or three digits, which you use to
activate or cancel the operation of a feature. Check with your system manager for
the feature access codes for your system.
group list One of the four types of Abbreviated Dialing lists; programmable by the
controller of the list or the system manager. Contains telephone numbers useful to
members of a specific group, and stores each of those numbers as a 2-digit list item.
handset The handheld part of the voice terminal which you pick up, talk into, and
listen from. Also known as the receiver.
message retriever A person authorized by the system manager to retrieve
messages for other users.
off-hook When the handset is removed from the cradle (for example, when you lift
the handset to place or answer a call) or when the speakerphone is turned on.
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