Form 07A –Frontier V6, V4 and Extreme X8 Owner’s Manual ENGLISH.docx Revision No.4
© Magic Mobility Page 41 of 65
6.10 Diagnostics
Repairs to any joystick should only be conducted by authorised service agents. An incorrect or badly
effected repair could result in an unsafe set-up of a wheelchair. Magic Mobility accepts no liability
for losses of any kind arising from an incorrect or badly effected repair.
Trip Code Displayed
When the control system safety circuits have operated and the system has prevented the
wheelchair from moving, either a diagnostics screen will be displayed or an LED will Flash.
Penny and Giles have a comprehensive website that helps you to look up trip codes. If you have
access to a PC, it may help you to find and rectify simple issues by yourself
http://support.pgdt.com/Online-Diagnostics/Trip-Codes/R-net-Trip-Code-Database.aspx
Contact your Magic Mobility Dealer and give them the information from the Diagnostic screen. This
will help them to identify how to fix the problem
Additionally the following items should be checked if possible
Switch off the CJSM2
Make sure that all connectors are mated securely and no wires have been pinched
Check the motor brakes are engaged
Switch on the CJSM2 again and try to drive the wheelchair. If the safety circuits operate again,
switch off and do not try to use the wheelchair
No Trip Code Displayed
If the wheelchair will not drive or drives slowly and you do not have a trip code on your screen, then
the cause is likely to be related to drive inhibits that are in place for safety
Inhibit switches include; seat lift, transfer tilt, backrest recline and slope sensor
If any of these switches are activated, driving performance is affected. Return the seat to its full
upright position, ensure the transfer tilt is not activated, lower the seat elevator and check for
improvement
The backrest recline inhibit is located on the back of the chair on the part with Magic logo. Check for
any items that could interfere with the switch such as a coat or bag
6.11 Common troubleshooting
Centre Joystick - The most common cause of this trip is if the joystick is deflected away from centre
before and during the time it is switched on.
Ensure that the joystick is centred and turn the CJSM2 on and off
Low Battery - This occurs when the CJSM2 detects that the battery voltage has fallen below 16V
Charge the batteries
High Battery Voltage - This occurs when the CJSM2 detects that the battery voltage has risen above
35V
Check the condition of the batteries and the connections to the CJSM2.
Brake Error - This occurs when the CJSM2 detects a problem in the motor brakes or the connections
to them
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