What to do if Masimo SET Radical-7 experiences a Real Time Clock Failure?
- SSheila BassSep 12, 2025
If your Masimo SET Medical Equipment experiences a Real Time Clock Failure, replace the Portable System Board.
What to do if Masimo SET Radical-7 experiences a Real Time Clock Failure?
If your Masimo SET Medical Equipment experiences a Real Time Clock Failure, replace the Portable System Board.
What to do if Masimo SET Radical-7 experiences a Docking Station Watchdog Failure?
If your Masimo SET Medical Equipment experiences a Docking Station Watchdog Failure, replace the Docking Station System Board, or replace the Portable System Board.
What to do if Masimo SET Radical-7 has Display Backlight Will Not Illuminate?
If the display backlight will not illuminate on your Masimo SET Medical Equipment, replace the Portable System Board, or replace the Display.
How to troubleshoot Rightmost Touch Key Difficult to Depress on Masimo SET Radical-7?
To troubleshoot a rightmost touch key that is difficult to depress on your Masimo SET Medical Equipment, open the unit. If the Swivel Connector flex cable is interfering with the button, replace the Swivel Connector. If the problem persists, replace the Keypad.
How to troubleshoot a Button Function Error on Masimo SET Radical-7 Medical Equipment?
To troubleshoot a Button Function Error on your Masimo SET Medical Equipment, replace the Keypad.
What to do if Masimo SET Radical-7 Medical Equipment displays 'No Sensor', 'Defective Sensor', or 'Sensor Off'?
If your Masimo SET Medical Equipment displays 'No Sensor', 'Defective Sensor', or 'Sensor Off', try replacing the sensor. If the issue persists, replace the patient cable. If the problem still continues, replace the oximeter board.
How to fix Oximeter MX Board Communication Error on Masimo SET Radical-7 Medical Equipment?
To fix an Oximeter MX Board Communication Error on your Masimo SET Medical Equipment, verify the Oximeter Board (SET) Software is correct. If the version is incorrect or not displayed, return the unit to an authorized service center or use a field upgrade tool to reload the oximeter board software. If the version is correct, replace the Oximeter Board or replace the Portable System Board.
What to do if the Masimo SET Radical-7 Medical Equipment portable will not undock from docking station?
If your Masimo SET Medical Equipment portable unit will not undock from the docking station, ensure the Portable Lock is not in the locked position. If it is not locked, and there is a latch failure, gently pry the latch down; once removed, replace the latch and/or striker.
What to do if the Masimo SET Medical Equipment has a NiMH Battery Fault?
If your Masimo SET Medical Equipment indicates a NiMH Battery Fault, replace the NiMH battery. If the problem persists, replace the Portable System Board.
What to do if the Masimo SET Radical-7 Medical Equipment portable will not power up when docked?
If your Masimo SET Medical Equipment portable unit will not power up when docked, replace the Interface Cable. If the issue persists, replace the Docking Station System Board.
This section describes the purpose and scope of the service manual for the Radical-7 Pulse CO-Oximeter.
Explains the meaning of warning, caution, and note labels used throughout the manual to ensure user safety and device integrity.
This chapter covers testing, cleaning, battery, and fuse replacement procedures for the Radical-7 pulse oximeter.
Provides detailed instructions for cleaning the display panel and outer surfaces of the Radical-7 oximeter.
Introduces the battery types for the Radical-7 Handheld and Docking Station and the initial charging requirements.
Details the procedure for charging the handheld and docking station batteries, including LED indicators and charging times.
Step-by-step guide on how to safely remove and replace the battery in the Radical-7 Handheld unit.
Instructions for replacing the battery within the Radical-7 Docking Station, including necessary precautions.
Provides instructions on how to safely replace fuses in the Radical-7 unit, including fuse specifications and precautions.
Explains the Radical-7's software configuration, board independence, and compatibility requirements for upgrades.
Detailed steps for downloading and installing software updates onto the Radical-7 Handheld and Docking Station systems.
Outlines the procedures for testing the Radical-7 pulse oximeter's performance after repairs or during routine maintenance.
Describes the steps to verify the Power-On Self-Test functionality, including LED indicators and audible signals.
Details the process for verifying that each soft key button on the Radical-7 acknowledges presses with beeps or display changes.
Instructions for testing the High and Low Saturation and Pulse Rate alarm limits by adjusting parameters and verifying display.
Procedure to test and adjust the display contrast settings on monochrome Radical-7 units.
Guides the user on using a Masimo SET Tester to verify SpO2 and pulse rate measurements and alarm functions.
Details the procedure for performing a functional test of the %SpCO measurement on the Radical-7.
Details the procedure for performing a functional test of the %SpMET measurement on the Radical-7.
Describes how to perform a functional test for the PVI feature, noting that values fluctuate.
Provides steps to test the Nurse Call functionality by measuring resistance under different alarm conditions.
Instructions for testing the Analog Output signals for SpO2 and Pulse Rate using a multimeter.
Details how to validate the serial port communication using a PC or printer and specifies communication parameters.
Procedure to verify the charging status and functionality of both the handheld and docking station batteries.
Crucial safety warnings and precautions to be followed before disassembling or repairing the Radical-7 unit.
General guidelines for examining the unit, noting serial numbers, software versions, and checking warranty status before repair.
Comprehensive troubleshooting guide with symptoms, causes, and corrective actions for various device failures.
Masimo's policy regarding warranty repair and service, emphasizing the need for authorized personnel.
Detailed steps for cleaning, decontaminating, packaging, and shipping the unit for service or return.
| Technology | Masimo SET |
|---|---|
| Display | Color Touchscreen |
| SpO2 Range | 0-100% |
| Pulse Rate Range | 25-240 bpm |
| Perfusion Index (PI) Range | 0.02-20% |
| Pleth Variability Index (PVI) Range | 0-100% |
| HbCO Range | 0-40% |
| SpHb Range | 0-25 g/dL |
| SpCO Range | 0-40% |
| ORI Range | 0-100% |
| Pulse Rate Accuracy | ±3 bpm |
| Battery Life | Up to 4 hours |
| SpO2 Accuracy | ±2% (70-100%) |
| Connectivity | Wi-Fi |
| Power Supply | 100-240 VAC, 50/60 Hz |
| Operating Temperature | 5°C to 40°C |
| Humidity Range | 10-95% (non-condensing) |
| Alarms | Audible and visual alarms |
| Measurement Parameters | SpO2, Pulse Rate, PI, PVI, SpHb, SpCO, SpMet, ORI |
| Storage Temperature | -20°C to 60°C |