User Guide
6-5
MC310 USER GUIDE I 8-2
The card thickness setting does not correspond with that
of the card being used: set the correct value, remove the
card, then switch the printer off and on again.
If you are using non-original ribbon, check that the type
of ribbon set for the driver corresponds with the one
being used
Flip Over not in position: switch off the machine, remove
by hand any card left in the flip over, then switch the
printer on again
The weight of the input hopper does not rest on the card
in the tray or is missing. Free the weight or introduce it
Check that the cleaning roller is not out of place. If it is,
switch off the machine, put the roller back into position
and switch the machine on again.
Check that no ribbon fragments are present in the card
path. If there are, switch the machine off and remove
them, then switch the machine on again
Check that no card is present in the path. If there is,
switch the machine off, remove the card, then switch the
machine on again
8.3 Printer has problem with ribbon
8.4 Chip Encoding problems
Printer takes up the card
but remains blocked
If the ribbon has tears or
locks with error 14
Difficulties or failures in
the code reading ATR
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