Matrix TOUCH - Page 3

TABLE OF CONTENTS
Touch / TouchXL Console
3
Troubleshooting Guide
TREADMILL INCLINE CALIBRATION .................................................................................................................................... 41
TREADMILL OVERCURRENT (OC) PROTECTION & TREADMILL TREADSENSE ............................................................................. 41
ASCENT TRAINER INCLINE CALIBRATION ............................................................................................................................ 41
CLIMBMILL CALIBRATION ............................................................................................................................................... 42
INTERNET SETUP .......................................................................................................................................................... 42
Wi-Fi Setup .......................................................................................................................................................... 42
Wired Internet Setup ........................................................................................................................................... 44
Reset Wi-Fi Connection ....................................................................................................................................... 44
SOFTWARE UPDATES .................................................................................................................................................... 45
Internet/RSCU update ......................................................................................................................................... 45
USB Update ......................................................................................................................................................... 47
ENERGY SAVER SETUP ................................................................................................................................................... 49
RFID SETUP ................................................................................................................................................................ 49
CUSTOM THEMES ......................................................................................................................................................... 50
DEMO MODE .............................................................................................................................................................. 50
RUN MACHINE MODE ................................................................................................................................................... 51
TIME ZONE REFERENCE ................................................................................................................................................. 51
ADD OR REMOVE APPS ................................................................................................................................................. 53
FRAME DC POWER BOARD TEST ..................................................................................................................................... 53
CONNECTION SPEED (BANDWIDTH) TEST .......................................................................................................................... 54
LATENCY TEST ............................................................................................................................................................. 55
BUTTON/KEYPAD TEST .................................................................................................................................................. 56
DISPLAY TEST .............................................................................................................................................................. 56
FAN TEST .................................................................................................................................................................... 56
CONSOLE RECOVERY ..................................................................................................................................................... 57
SCREENSHOT & LOG FILE COLLECTION .............................................................................................................................. 57
To capture logs to a USB drive: ........................................................................................................................... 57
To capture a screenshot and collect logs to USB automatically: ........................................................................ 57
PREPARING A USB DRIVE ............................................................................................................................................... 58
MACHINE SETTINGS ...................................................................................................................................................... 59
SPECIAL MODE BROWSING ............................................................................................................................................ 60
ASSEMBLY INFORMATION ................................................................................................... 69
HARDWARE PRODUCT CHANGE ....................................................................................................................................... 69
KEY COMPONENTS - NEXCON ......................................................................................................................................... 71
KEY COMPONENTS – WISTRON ....................................................................................................................................... 71
TOUCH CONSOLE BLOCK DIAGRAM .................................................................................................................................. 72
TOUCHXL CONSOLE BLOCK DIAGRAM .............................................................................................................................. 73
TOUCH PHOTO ............................................................................................................................................................ 74
TOUCH PHOTO – 2.0 HARDWARE LOCATION DIFFERENCES .................................................................................................. 76
TOUCHXL PHOTO ......................................................................................................................................................... 76
TOUCH XL PHOTO – 2.0 HARDWARE LOCATION DIFFERENCES .............................................................................................. 79
TOUCH BASE PHOTO ..................................................................................................................................................... 80
KEY COMPONENTS – 1.0/2.0 UPPER CONTROL BOARD CONNECTIONS .................................................................................. 81
KEY COMPONENTS – UPPER CONTROL BOARD LED INDICATORS ........................................................................................... 82
ASSEMBLY INDEX .......................................................................................................................................................... 83
TROUBLESHOOTING ............................................................................................................ 84