GENERAL TROUBLESHOOTING ......................................................................................................................................... 84
USING THIS GUIDE ....................................................................................................................................................... 84
SOFTWARE UPDATES & USB .......................................................................................................................................... 85
POWER ISSUES ............................................................................................................................................................. 86
FREEZING / STALLING ISSUES .......................................................................................................................................... 87
DISPLAY ISSUES ............................................................................................................................................................ 88
TOUCH RESPONSE ISSUES .............................................................................................................................................. 89
WORKOUT ISSUES ........................................................................................................................................................ 90
APP & PROGRAM ISSUES ............................................................................................................................................... 91
ERRORS (OTHER THAN ECL ERRORS) ................................................................................................................................ 93
ENERGY SAVER ISSUES (SLEEP MODE) .............................................................................................................................. 94
INTERNET CONNECTION ISSUES ....................................................................................................................................... 95
BLUETOOTH & RFID ISSUES ........................................................................................................................................... 96
ENTERTAINMENT / AUDIO ISSUES .................................................................................................................................... 97
ENTERTAINMENT CHANNEL CHANGING ISSUES ................................................................................................................... 97
HEART RATE ISSUES ...................................................................................................................................................... 98
OTHER ISSUES ............................................................................................................................................................. 99
LOOSE CONSOLE OR RATTLING NOISES FROM THE CONSOLE ............................................................................................... 100
PARTS REPLACEMENT & INFORMATION ............................................................................. 100
ANT+/HEART RATE BOARD ......................................................................................................................................... 100
BACKLIGHT BOARD (TOUCHXL ONLY) ............................................................................................................................. 101
BT SYNC/GYMKIT BOARD ........................................................................................................................................... 102
CSAFE/CAB BOARD .................................................................................................................................................. 102
DISPLAY.................................................................................................................................................................... 103
EARPHONE BOARD ..................................................................................................................................................... 105
ENERGY SAVER LED & CONSOLE PROXIMITY SENSOR ........................................................................................................ 105
LVDS CABLE ............................................................................................................................................................. 106
QI WIRELESS CHARGER ............................................................................................................................................... 107
RFID ANTENNA ......................................................................................................................................................... 108
RFID BOARD ............................................................................................................................................................. 108
SPEAKER ................................................................................................................................................................... 109
TOUCH INPUT BOARD (TOUCHXL ONLY) ......................................................................................................................... 109
TOUCH PANEL ........................................................................................................................................................... 110
TUNER (NA STD) ...................................................................................................................................................... 112
UPPER CONTROL BOARD (UCB) ................................................................................................................................... 112
Remove the UCB................................................................................................................................................ 115
Install the UCB ................................................................................................................................................... 116
USB PORT ................................................................................................................................................................ 117
USER FAN ................................................................................................................................................................. 118
VIRTUAL ACTIVE (VA) MICROSD ................................................................................................................................... 118
WI-FI ANTENNA ........................................................................................................................................................ 119
WI-FI /BLUETOOTH BOARD ......................................................................................................................................... 120
DISASSEMBLY & REASSEMBLY REFERENCE ......................................................................... 121
REMOVING THE CONSOLE UPPER REAR SHROUD ............................................................................................................... 121
REMOVING THE FAN BRACKET FROM THE CONSOLE FRAME ................................................................................................ 122
INSTALLING THE FAN BRACKET IN THE CONSOLE FRAME ..................................................................................................... 122