Check Alexa settings
*
Symptom Cause Solution method
Streaming music cannot be
played using Alexa.
Cannot communicate using the
Wi-Fi client function.
Check the communication with
the Wi-Fi client function using
the following procedure.
1. Select “Settings” from the
Mazda Connect home
screen.
2. Select “Connectivity Set-
tings”.
3. Select “Wi-Fi Client Settings”.
4. Make sure that “Wi-Fi Client
Mode” is enabled.
5. A Wi-Fi connection can be
made with the device to be
used from “Search for Availa-
ble Wi-Fi Networks” or
“Wi-Fi Protected Set-
up (WPS)”.
Alexa does not respond when
the talk/pick-up button is press-
ed.
You are not signed in to your
Amazon account or
“Push-To-Talk” is disabled.
Check whether you are signed in
to your Amazon account using
the following procedure.
1. Select “Settings” from the
Mazda Connect home
screen.
2. Select “Alexa Settings”.
If “Sign In” does not display on
the screen, you are signed in. If
“Sign In” is displayed on the
screen, select “Sign In” and fol-
low the instructions on the
screen to sign in.
Make sure that “Push-To-Talk” is
enabled using the following pro-
cedure.
1. Select “Settings” from the
Mazda Connect home
screen.
2. Select “Alexa Settings”.
3. Select “Settings”.
4. Make sure that
“Push-To-Talk” is enabled.
What to Do in Case of Emergency
Alexa Does Not Operate
8-76
*Some models.
MX-5_8ME4-EA-23L_Edition1_new 2023-8-31 16:47:34
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