RETuRNING A uNIT FOR REPAIR
Copyright © 2017 McCrometer, Inc. All printed material should not be changed or altered without permission of
McCrometer. Any published technical data and instructions are subject to change without notice. Contact your McCrometer
representative for current technical data and instructions.
www.mccrometer.com
3255 WEST STETSON AVENUE • HEMET, CALIFORNIA 92545 USA Printed In the U.S.A.
TEL: 951-652-6811 • 800-220-2279 • FAX: 951-652-3078 Lit. # 30120-48 Rev. 2.4 / 11-5-18
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7.0 RETURNING A UNIT FOR REPAIR
If the unit needs to be returned to the factory for repair, please do the following:
Prior to calling for a return authorization number, determine the model number, serial number (located inside the
front panel of the converter), and reason for return.
• Call the McCrometer Customer Service Department and ask for a Return Authorization (RA) number.
• Ship the meter in the original packaging, if possible. Do not ship manuals, power cords, or other parts with
your unit unless required for repair.
• Please make sure the meter is clean and free from foreign debris prior to shipping.
• Write the RA number on the outside of the shipping box. All return shipments should be insured.
• Address all shipments to:
McCrometer, Inc.
RA #
3255 W. Stetson Avenue
Hemet, CA 92545
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