114
13 Troubleshooting
Problem Cause Solution
Coee only drips
through.
Grinding neness is
too ne.
Set the grinding neness
coarser.
Clean the brewing unit.
Run the integrated desca-
ling programme, if neces-
sary.
Run the integrated cleaning
programme, if necessary.
Coee does not
ow.
Water tank not lled or
incorrectly inserted.
Fill the water tank and make
sure it is inserted correctly.
If necessary, open the milk
shower until water ows out
of the appliance and then
close it again.
Brewing unit is obst-
ructed.
Clean the brewing unit
Grinder does not
grind the coee
beans.
Beans do not drop into
the grinder (beans are
too oily).
Tap lightly on the bean
container.
Foreign objects in the
grinder
Call the hotline.
Loud grinder noise Foreign objects in the
grinder
Call the hotline.
The bean symbols
ash even
though the bean
container is full.
Insucient quantity of
ground beans in the
brewing chamber
Press the button for one-
cup dispensing or two-
cup dispensing .
Heft_Lattea_Fernost_2_3.indd 114 12.05.2014 15:15:43