Mercusys ac12 User Manual

AC12
AC1200 Dual Band Wireless Router
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Appendix A: Troubleshooting
T1. What can I do if I forget my password?
1) For wireless password: By default, the wireless network has no password. If you have set
password for the network, log in to the router’s web management page, go to
Basic→Wireless to obtain or reset your password.
2) For the web management page password: Restore the router to its factory default settings
and then create a new password when prompted.
T2. How do I restore my router’s configuration to its factory default settings?
There are two ways to reset the router.
Method one: With the router powered on, press and hold the Re set button for approximately 8
seconds until all LEDs turn on momentarily. And then release the button and wait the router to
reboot to its factory default settings.
Method two: Restore the default setting from Adv anced→System Tools→Factory Default
Restore of the router's web management page.
T3. What can I do if I cannot log in to the router's web management page?
This can happen for a variety of reasons, please try the methods below.
 Make sure the router connects to the computer correctly and the corresponding LED
indicator(s) light up.
 Make sure the IP address of your computer is configured as Obtain an IP address
automatically and Obtain DNS server address automatically.
 Make sure http://mwlogin.net is correctly entered.
 Check your computer’s settings:
1) Go to St ar t→Control Pane l→Network and Internet, and click View networ k status and
tasks;
2) Click Internet Options on the bottom left;
3) Click Connections, and select Never dial a connection;
NOTE:
Once the
router is reset, the current configuration settings will be lost and you will need to
re-configure the router.

Mercusys ac12 Specifications

General

Product type	Tabletop router
Product color	Black
DSL WAN	No
Ethernet WAN	Yes
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	867 Mbit/s
Antennas quantity	4
Antenna gain level (max)	5 dBi
Output current	0.85 A
Output voltage	9 V
Power source type	AC
Mobile network generation	-
Cabling technology	10/100Base-T(X)
Networking standards	IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3u
Ethernet LAN data rates	10, 100 Mbit/s
Ethernet LAN interface type	Fast Ethernet
Certification	CE, ROHS
Cables included	LAN (RJ-45)
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 90 %
Security algorithms	WPA-PSK, WPA2-PSK
Package depth	288 mm
Package width	382 mm
Package height	66 mm
Package weight	640 g

Weight and Dimensions

Depth	140 mm
Width	222 mm
Height	32 mm