For availability of this feature, contact your network service provider. Dual SIM is not supported
by all phones. For availability, go to www.microsoft.com/mobile/support/wpfeatures.
Swipe down from the top of the screen, tap All settings > System > Phone, and type
in the voice mail number given by your service provider, if needed. If you have a dual SIM
phone, tap the SIM you want before typing in the number.
Depending on your phone, you may either forward all your calls to your voice mail, or make
the choice separately for different situations, such as when you can’t answer or when you’re
in a call.
Tip: If you want to avoid forwarding calls to your voice mail, swipe down from the top
of the screen, and tap All settings > Extras > Network services. If you have a
dual SIM phone, tap the SIM you want. Change the settings under Call forwarding.
Change your voice mail number
Swipe down from the top of the screen, tap All settings > System > Phone, switch Use
default voicemail number to Off . If you have a dual SIM phone, tap the SIM you want.
Type in the new number.
Call your voice mailbox
If you've forwarded incoming calls to your voice mailbox, you can call it and listen to the
messages your friends have left.
1. Tap > . If asked, type in the voice mail password you received from your network
service provider.
2. You can listen or reply to voice mail messages, delete them, or record a greeting message.
For the availability of the voice mailbox service, and for info on setting up how long before
calls are forwarded, contact your network service provider.
Use call waiting
Get another call while you're already in one? Call waiting helps you answer or hold one of the
calls.
Hold the first call and answer the new call
Tap Answer.
End the first call and answer the new call
Tap End call & answer.
Ignore the new call
Tap Ignore.
Hold one call and make another
Tap Hold > Add call, and call the person you want.
Switch between calls
Tap Tap to swap.
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