V5 X VRF 50/60Hz 
201608    89 
Part 5 - Diagnosis and Troubleshooting 
… flowchart continued from previous page 
Discharge part of the refrigerant. Add oil 
if it leaks during discharge 
System contains air or nitrogen
3
 
Flush all refrigerant then vacuum the 
system and recharge refrigerant. Add oil 
to the system if it leaks 
The condenser heat exchange is poor
4
 
Inspect the system and fix the error 
The high pressure side is blocked, caused 
by crushed or bent pipe or blocked EXV
5
 
Inspect the system and fix the error 
Inverter module has short-circuited
6
 
Replace the inverter module 
Compressor has malfunctioned
7
 
 
Notes:   
1.  An indoor load that is too large causes suction and discharge temperatures to be higher than normal. For normal system parameters refer to Tables 5-5.4 
and 5-5.5 in Part 5, 5.2 “Normal Operating Parameters of Refrigerant System”. 
2.  To check for excess refrigerant: 
  Re-start the outdoor units. If an R1 or R2 error is displayed upon start-up, there is excess refrigerant in the system. 
  Excess refrigerant causes discharge temperature to be lower than normal, discharge pressure to be higher than normal and suction pressure to be 
higher  than  normal.  For  normal  system  parameters  refer  to  Tables  5-5.4  and  5-5.5  in  Part  5,  5.2  “Normal  Operating  Parameters  of  Refrigerant 
System”. 
3.  Air or nitrogen in the system causes discharge temperature to be higher than normal, discharge pressure to be higher than normal, compressor current to 
be higher than normal, abnormal compressor noise and an unsteady pressure meter reading. For normal system parameters refer to Tables 5-5.4 and 5-5.5 
in Part 5, 5.2 “Normal Operating Parameters of Refrigerant System”. 
4.  In cooling mode check outdoor heat exchangers, fans and air outlets for dirt/blockages. In heating mode check indoor heat exchangers, fans and air outlets 
for dirt/blockages. 
5.  High pressure side blockage causes discharge temperature to be higher than normal, discharge pressure to be higher than normal and suction pressure to 
be lower than normal. For normal system parameters refer to Tables 5-5.4 and 5-5.5 in Part 5, 5.2 “Normal Operating Parameters of Refrigerant System”. 
6.  Set a multi-meter to buzzer mode and test any two  terminals of P N and U V W of the inverter module. If the buzzer sounds, the inverter module has 
short-circuited.  Refer  to  Figures  5-1.1  and  5-1.3  in  Part  5,  1  “Outdoor  Unit  Electric  Control  Box  Layout”  and  to  Figure  5-4.1  in  Part  5,  4.6  “E5 
Troubleshooting”. 
7.  The normal resistances of the inverter compressor are 0.7-1.5Ω among U V W and infinite between each of U V W and ground. If any of the resistances 
differ from these specifications, the compressor has malfunctioned. Refer to Figures 5-4.6 and 5-4.7 in Part 5, 4.11.6 “xL0 troubleshooting”.