What if... Possible fault Solution
There are white
deposits and/or spots
on the labware.
The water softener setting
is too low.
Test the tap water
hardness and program the
water softener according.
Too much powder
detergent is being used.
Be sure you are using the
correct amount of
detergent.
The neutralizer is not
dispensing properly.
Check the neutralizer
dispenser.
There is no reactivation
salt in the reservoir.
Carefully fill the reservoir
with the reactivation salt.
The screw cap on the
reactivation salt reservoir is
not tightened.
Properly thread the cap
and screw it tightly.
The rinse water quality was
insufficient.
– Use water with a lower
conductivity.
– If the machine is
connected to a
demineralizing
cartridge, check the
status and change as
needed.
Frequently asked questions
63
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