Troubleshooting
92
Problem Possible cause and solution
White residue is visible on
the dishware. Clouding oc-
curs on glassware and cut-
lery; the deposit can be
wiped off.
The rinse aid dosage is too low.
Increase the quantity dispensed (see “Additional set-
tings, Additional functions, Dispensing system”).
The salt reservoir is empty.
Fill the reactivation salt reservoir (see “Filling the salt
reservoir”).
The water softener is programmed to too low for the water
hardness level.
Program the water softener assembly to the correct value
(see “Additional settings, Water hardness”).
Glasses have a brownish-
blue discoloration; the
residue cannot be wiped
off.
This may be caused by the ingredients of the cleaning
agent.
Switch to another cleaning agent.
Glasses are dull and discol-
ored; the deposit cannot be
wiped off.
The glassware is not dishwasher-safe. The surfaces are af-
fected.
Purchase glassware which is dishwasher-safe.
Tea or lipstick stains have
not been completely re-
moved.
The wash temperature of the selected program was too
low.
Select a program with a higher wash
temperature.
The bleaching effect of the cleaning agent is too low.
Switch to another cleaning agent.
Plastic parts are discol-
ored.
Natural dyes e.g. from carrots, tomatoes or ketchup may be
the cause. The amount of detergent used or its bleaching
effect was not sufficient to deal with natural dyes.
Use more detergent (see “Operation, Adding detergent”).
Discolored plastic items will not regain their original color.
There are rust stains on the
cutlery.
The affected items are not corrosion resistant.
Purchase cutlery which is dishwasher-safe.
The “Cold” program was not run after dishwasher salt was
added. Traces of salt have got into the normal wash cycle.
Always run the “Cold” program without any wash items
after refilling the salt.
Rust or superficial rust has built up in the wash cabinet,
e.g., due to an excessively high iron content in the water or
rust on other wash items.
Discard any rusty wash items.
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