Frequently asked questions
34
Problem solving guide
With the help of the following guide, minor faults in the performance of the machine, some
of which may result from incorrect operation, can be resolved without contacting Miele
Technical Service. This will save time and money.
The following guide may help you to find the reason for a fault, and how to correct it. You
should, however, note the following:
Repair work to electrical appliances must only be carried out by a suitably qualified
person in strict accordance with current local and national safety codes. Repairs and
other work by unqualified persons could be dangerous.
The wash program will not start.
Problem Possible cause and solution
The display remains dark,
and the Start/Stopsensor
control does not light up
or flash.
There is no power to the machine.
Check whether the washing machine is switched on.
Check whether the washing machine is connected to the
power supply.
Check whether the circuit breaker has tripped.
The washing machine has switched off automatically to
save energy.
Switch the washing machine back on with the button.
There is a fault message
on the display
A program cannot be started while there is a fault message
on the display.
Note the information on the display.
The display is blank and
the Start button indicator
is flashing slowly.
The display has switched off automatically to save energy
(Standby mode).
Press any button. Standby will end.
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