UA-66 Urine Analyzer Operator’s Manual
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6 Troubleshooting
If the instrument is in an abnormal condition, or being operated incorrectly, an error will occur.
Table 6.1 lists all the errors and corresponding solutions.
Error ID
Message Solution
E01 System Memory
failure
The system memory failed and the instrument can’t work.
Please contact the customer service.
E02 System Data
Failure
The calibration data lost and the instrument can’t work.
Please contact the customer service.
E03 Feed Table
Failure
The instrument can’t find the mechanical origin of the feed
table. Please turn off the power off and retry for few more
times.
If not succeeded, please contact the customer service.
E04 Calibration
Error
Clean the white plastic calibration chip as instructed in 7.2
Daily Cleaning, and turn the instrument once more.
If not succeeded, contact with the customer service.
E05 Feed Table
Polluted
If any foreign material is in the reagent strip holding channel,
remove it;
If the feed table insert is heavily polluted by the urine
specimen, clean it as instructed in 7.2 Daily Cleaning.
E10 Stray Light
Error
Confirm if the instrument is located under direct sunlight, or
there is a strong light source working near the instrument.
Please place the instrument as instructed in 5 Environment
Factors.
E11 Positioning
Error
The urine sample being tested should be tested once more.
If this error usually occurs, contact the customer service.
E12 Strip
Placement
Error
Confirm if a reagent strip is placed on the feed table and the
tip of the strip touches the end of the strip holding channel. If
not, replace the strip in 10 seconds and press START.
E21 Printer Paper
Empty
Please install a new paper roll.
E22 Printer Handle Put the handle of the printer to the “down” position.
Table 6.1
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