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FAULT DIAGNOSIS
The trouble shooting information tabled below gives details on what you can do as a
user should you encounter difficulties whilst operating the shower.
Note! Should these remedies prove to be unsuccessful in solving your problem, contact
your installer for further advice.
Key for applicability column
A - Instantaneous gas heated showers.
B - Unvented mains pressure showers/gravity pumped showers.
C - Mains pressurised, instantaneous hot water, heated from thermal store showers.
Shower pattern
collapses when
another hot tap is
turned on.
Reduce the
simultaneous demand.
(a) The heater cannot
supply several
outlets at the same
time.
(b) Inlet strainer
blocked.
Check and clean inlet
strainers
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Shower
insufficiently hot.
Wide temperature
fluctuations from
shower when no
other draw-off is
being made.
(a) Maximum
temperature
incorrectly set.
Reset adjustable
maximum
temperature.
(b) Heater not set on
maximum hot.
(c) Flow rate still too
high.
Consult heater
instructions or contact a
CORGI registered
installer.
Fit the flow regulator into
hot inlet (Refer to flow
regulator installation)
Contact your local water
supplier or a CORGI
registered installer.
(d) See also 'Shower
insufficiently hot'.
RemedyMalfunction Cause A B C
Check and clean inlet
strainers. Make sure the
flow control is fully on.
(a) Insufficient flow rate
causing the heater
to cycle on and off.
(b) Insufficient water
pressure causing
the heater to cycle
on and off.
(c) Heater not fully
modulating.
Contact a CORGI
registered installer.
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