Auxiliary reception phone
Mitel 6867 SIP / Mitel 6869 SIP 111
eud-1664/2.0 – R6.0 – 06.2018
Auxiliary reception phone
Your phone becomes an auxiliary reception phone if your system
administrator has defined the phone in the system as an auxiliary
reception phone and has configured the basic settings.
A hotel can have a reception phone to manage a number of general hotel
administrative tasks. In addition, there can be a phone in a back office that
can be used mainly for handling calls or managing wake-up calls, Do not
disturb (DND) service, and notifications, when the reception phone is not
manned or is busy (for example: with a check-in/check-out or on a call).
Your auxiliary reception phone provides you with a hotel menu, and
options for managing wake-up calls, do not disturb (DND), and notifica-
tions. If the auxiliary reception phone is on a call with a room telephone,
fast access is provided to the functions.
If your phone is configured as an auxiliary reception phone, it can also
support the operator functionality, if the appropriate user permission is set.
Contact your system administrator for more information.
Your auxiliary reception phone offers a Hotel menu, which has the follow-
ing entries:
• Room configuration: Shows the room state (along with other relevant
information) of a room. Go to Hotel menu > Room configuration > Enter
the room number to view the room state of the room entered. Use this
option to change the settings (wake-up, do not disturb (DND), or notifi-
cation) for the room.
• Wake-up calls: Use this option to set up a new wake-up call, manage a
wake-up call, or delete an expired or existing wake-up call.
• Notifications: Use this option to add a new notification or delete an
existing one.
• Do not disturb (DND): Use this option to activate or deactivate do not
disturb service for your guest. If do not disturb service is activated, the
room phone does not ring for incoming calls. Incoming calls are auto-
matically forwarded to the reception phone configured by your system
administrator.
Function keys
You get a better overview and can serve your guests quicker if you use
your auxiliary reception phone with at least one expansion key module.
You can configure the back desk function keys on your phone and on the
expansion key module attached to your phone.
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