76 Mitel 6867 SIP / Mitel 6869 SIP
eud-1664/2.0 – R6.0 – 06.2018
Phoning
Organization within the team (busy lamp
field)
This section explains the different options provided by your phone to
communicate in a team.
Using the busy lamp field key
You and your team partners want to be reachable at all times as a team
and be able to communicate with one another as quickly as possible.
By pressing a single key you can call a team partner or answer a call for
anyone in the team. When a team partner makes a call, the LED for the
corresponding busy lamp field key lights up. This tells you when a team
partner is busy. The busy lamp field key LED flashes to indicate that the
team partner is receiving a call.
You will get the same information by pressing the info key followed by the
desired busy lamp field key (not possible if the busy lamp field key is saved
to a key on a Mitel M680 or Mitel M685 expansion key module). Please
note that the info key is a local key and can therefore not be configured
using the MiVoice Office 400 Self Service Portal.
To be able to use the busy lamp field key, it must have been configured as
such with the call number of the team partner, either by your system
administrator or by yourself in the Self Service Portal (see chapter "Config-
uring keys", page 97).
Press the function key for System Events or go to the Menu > System Events on
the phone.
➔ The phone displays a list of system events.
Read a system event:
Select the entry you want and press the Read softkey.
Delete a system event:
Select the entry you want and press the Delete softkey.
Note: If there is a new system event, the phone (when idle) displays information about
the number of new system events, marking new events with a yellow warning tri-
angle icon in the status bar. Once an event message is read, the icon does
not appear in the status bar.