Mitel 6869 SIP - Overview of Available Functions

62 Mitel 6867 SIP / Mitel 6869 SIP
eud-1664/2.0 – R6.0 – 06.2018
Phoning
Overview of available functions
This section contains a list of all the functions you can store under a con-
figurable key via the Self Service Portal. Please note that the selection of
functions depends on the selected phone and its authorisation level.
Notes: • More information on how to save functions to a configurable key using
function commands and a function code can be found in the online help
for the Self Service Portal (see chapter "MiVoice Office 400 Self Service
Portal", page 9).
• You will find a list of all function codes in the user's guide “Features
Overview Mitel 415/430/470” on the Mitel DocFinder
. Please note that
function codes can only be used as prefix dialing on your phone.
Function Description
Agent: Log in/log out Log into/out of the queue as an agent (control of call
routing in the queue).
Agent: Pause on/off Activate/deactivate agent break.
Agent: Wrap-up time on
/off
Activate/deactivate agent wrap-up time.
Announcement to group Speak directly to a group of internal users via the
loudspeaker - where available - without them having
to first pick up the call. An announcement is a one-
sided connection and is indicated by two short signal
tones on the recipient phone. Announcement groups
will be defined by your system administrator. The
group number must be entered as two digits.
Announcement to user Speak directly to an internal user via the loudspeaker
- where available - without them having to first pick up
the call. An announcement is a one-sided connection
and is indicated by two short signal tones on the
recipient phone.
Appointment call: Repeat
on/off
Activates/deactivates an appointment call (see chap-
ter "Acknowledging an appointment call", page 58
).
Appointment call: Single
on/off
Activates/deactivates an appointment call on a one-
off basis (see chapter "Acknowledging an appoint-
ment call", page 58).
Call forw. (CFU) to text
message on/off
Incoming calls are automatically forwarded to a spe-
cific destination.
Call forw. (CFU) to user
on/off
Incoming calls are automatically forwarded to a spe-
cific destination.