SST-DN4-PCU Hardware Reference Guide
56 Warranty and Support
©2009 Molex Inc.Automation & Electrical Products, Integrated Products Division
Document Edition: 1.0, Document #: 715-0101, Template Edition: 1.1, Template #: QMS-06-045
Use, duplication or disclosure of this document or any of the information contained herein is subject to the restrictions on page ii of this document.
D.1 Warranty
For warranty information pertaining to the card, refer to http://www.mysst.com/warranty.asp.
D.2 Reference Documents
DeviceNet Specification, CIP Library Volume 1 Ed 3.2 "Common Industrial Protocol:
CIP Library Volume 3 Ed 1.4 "DeviceNet Adaptation of CIP
ODVA Publication, March 2002
http://www.odva.org/
PCI Local Bus Specification v2.2
PCI Special Interest Group, December 1998
Molex User guides: 716-0019 DN3 vs DN4 comparison technical note
717-0037 DN4 Boot Code User Guide
D.3 Technical Support
Please ensure that you have the following information readily available before calling for
technical support:
• Card model, type and serial number
• Computer’s make, model, CPU speed and hardware configuration (other cards installed)
• Operating system type and version
• Details of the problem you are experiencing: application module type and version, target
network, and circumstances that may have caused the problem
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