FAQ & Troubleshooting
Subject: FreshBlender FAQ & Troubleshooting
SCOPE: ALL MULTIPLEX FRESHBLENDERS
1 of 20
04/23/2020
MULTIPLEX
2100 FUTURE DRIVE, SELLERSBURG, IN 47172
800-689-0157 OR 844-724-CARE
WWW.MULTIPLEXBEVERAGE.COM
Question or Issue Page
1. Unit Down/ No Power / No Display ..............................2
2. How to Make a Drink .........................................................3
3. Sunshine Icon .......................................................................4
4. Password Protected Screens ...........................................5
5. Cleaning Expired .................................................................6
6. Drink Icon Missing ..............................................................7
7. How to Roll Product Bag ..................................................8
8. How to Replace Product Bag ..........................................9
9. Ice Not Dispensing ..........................................................10
10. Drink Does Not Blend ..................................................... 11
11. Product Not Dispensing ................................................ 12
12. Underfilling the Cup ....................................................... 13
13. Overfilling the Cup ..........................................................14
14. No Water ............................................................................. 15
15. High Product Temperature ........................................... 16
16. Motor Shaft Alignment ..................................................17
17. How to Update Inventory ............................................. 18
18. How to Set Dispense Calibration ...............................19
19. Shuttle and Rail ................................................................ 20
Important
If question is beyond this list, please call technical
service 1-800-689-0157.
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