Multiplex FreshBlender Faq & Troubleshooting

11 of 20
04/23/2020
Subject: FreshBlender FAQ & Troubleshooting
Drink Does Not Blend
• Is the door shut?
- Check to confirm top and bottom unit doors are
completely closed and locked.
• Is clear plastic shield in place?
- Check the shield is installed correctly with all four (4)
corners of shield correctly pushed into place.
• Does the clear plastic shield have a magnet in top
corner? See FIGURE 1.
- If no, call for service.
• Are the magnets on the shuttle? See FIGURE 2.
- Magnets are located on bottom of shuttle.
• Are the magnets on the shuttle clean of product and
debris?
• Confirm shuttle rail is correctly installed for shuttle to
move along. See FIGURE 3.
• Is the shuttle rail clean of product and debris?
• Perform shuttle calibration. See “Shuttle and Rail” on
page 20.
• Does the shuttle move all the way to blend area and
return when drink is being made?
- If yes, call for service.
- If shuttle moves part way perform shuttle calibration.
See “Shuttle and Rail” on page 20.
- If no, continue to next step.
• If the problem persists, call for service.
FIGURE 1 -Splash Shield Magnet
FIGURE 2 -Shuttle and Magnets on Bottom
FIGURE 3 -Install Shuttle Rail Correctly

Multiplex FreshBlender Specifications

General

Brand	Multiplex
Model	FreshBlender
Category	Dispenser
Language	English