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04/23/2020
Subject: FreshBlender FAQ & Troubleshooting
Ice Not Dispensing
NOTE: Visit https://www.multiplexbeverage.com/Videos for
video instruction.
• Is the water connected and shutoff valve open?
• See “No Water” on page 15.
NOTE: If water was off, it will take up to 20 minutes after
reconnecting for ice maker production to begin.
• Verify nothing has been placed on top of machine. See
FIGURE 2.
- Ice Maker lever extends beyond top of machine and must
be able to move freely.
• Check condenser filter, clean if necessasry. See FIGURE 3.
• Is hot air from other equipment blowing into rear of
machine?
• Is there scale and build up in ice maker and chute?
- Perform Ice Sanitation and Ice Descale. See “Cleaning
Expired” on page 6
• If the problem persists, call for service.
FIGURE 2 - Do NOT place items on top of machine
FIGURE 1 -Verify water is connected
FIGURE 3 -Condenser Filter
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