14 of 20
04/23/2020
Subject: FreshBlender FAQ & Troubleshooting
Overfilling the Cup
NOTE: Visit https://www.multiplexbeverage.com/Videos for
video instruction.
SINGLE PRODUCT OVERFILLING
• Are the correct size cups being used? See FIGURE 2.
• Check the condition of the bag in the tray confirming it
is loaded correctly and nothing is sitting on top of the
bag adding pressure. See “How to Replace Product Bag”
on page 9.
• Was the product bag just replaced? Pump on previous
bag may not have pumped as well as the new bag
pump. See “How to Set Dispense Calibration” on page
19
ALL PRODUCTS ARE OVER FILLING
• Are the correct size cups being used?
• Has a weekly cleaning procedure just completed? If
so, the product lines and inside cabinet will need to
cool down. The warm lines and cabinet are allowing
the product to flow faster causing more product to be
dispensed. If the product is unsatisfactory wait a 30
minutes and try again as the cabinet, lines, and products
cool down.
• Calibrate water and ice. See “How to Set Dispense
Calibration” on page 19.
• Was the Shake Base bag just replaced? Shake Base is
used in several drinks and could cause several flavors to
overfill. Calibrate Shake Base. See “How to Set Dispense
Calibration” on page 19.
PRODUCT TOO WARM?
- Cabinet refrigeration problem causing warm
product. See “High Product Temperature” on page
16.
• If the issue persists more than 30 minutes a calibration
procedure may need to be completed on offending
product(s). See “How to Set Dispense Calibration” on
page 19
• If the problem persists, call for service.
•
FIGURE 2 - Use Correct Cup Size
12 oz 16 oz 20 oz
SMALL MEDIUM LARGE
FIGURE 1 - Overfill
To Next Page
Loading...
