MT CELL SETUP MANUAL MT556XNB, MT556UNB AND MT557D | 45
WARRANTY SERVICE POLICY AND PROCEDURES
Revision 3.0 www.multitaction.com
15.9.2020
P/N: MT2201012
Limited Warranty Statement for MultiTaction Products
1. Only MultiTaction Authorized Resellers may carry out repairs or replacements.
2. In the event of repairs/replacement of any part/s of this Product, this warranty will thereafter continue
and remain in force only for the unexpired period of the warranty. Moreover, the time taken for
repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from
the warranty period.
3. MultiTaction or an Authorized Reseller reserves the right to retain any part/s or component/s replaced
at its discretion in the event of a defect detected in this Product during the warranty period.
4. Buyer must communicate any change of address to either MultiTaction or concerned Authorized
Reseller in writing for the continuation of warranty.
5. Warranty for the unexpired period shall continue after this Product is inspected by either MultiTaction
or the concerned Authorized Reseller, as the case may be, and found free from transit damage.
6. In case of any transit damage, this Product shall be repaired and the repair shall be invoiced by either
MultiTaction or the Authorized Reseller in question, as the case may be, and warranty for the unexpired
period shall continue.
7. The warranty does not cover the use of the Product(s) for demonstration purposes.
8. The warranty does not cover accessories external to this Product.
The Authorized Reseller with whom this Product is registered for warranty service, or MultiTaction, where
applicable, will instruct Buyer as to whether to effect the warranty service on site at Buyer’s premises or at
the premises of either Authorized Reseller or MultiTaction. If warranty service is effected at the premises of
either Authorized Reseller or MultiTaction, warranty service shall be carried out on a “Carry In” basis, wherein
Buyer shall, based on the instructions it has received, bring this Product to either Authorized Reseller or
MultiTaction. If warranty service is effected at Buyer’s premises, Buyer shall pay a visiting charge, including all
travel costs such as flights and other transportation, accommodation, daily travel expense allowances and
other travel-related costs related to warranty service, as applicable. The warranty does not cover cost of
transportation of a Product from place of installation to MultiTaction or the Authorized Reseller, as the case
may be.
Limited Warranty Statement Extension Concerning Dead Pixels in LCD Based
Products
Each MultiTaction LCD based Product may have a maximum of one (1) non-significant dead pixel in LCD panel
after manufacturing. During the warranty period a maximum of six (6) non-significant dead pixels are
permitted without the need for any repair or replacement of the LCD panel covered by the warranty.
In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue
and remain in force only for the unexpired period of the warranty. Moreover, the time taken for
repair/replacement and in transit whether under the warranty or otherwise shall not be excluded
from the warranty period.
Limited Warranty Statement Extension Concerning Image Retention/Burn-In in
LCD Based Products
Damage to MultiTaction LCD-based Products caused by so-called image-retention or image burn-in is NOT
covered by this warranty. Please ensure that the precautions in any documentation supplied with the Product
are followed in order to avoid permanent damage to it.
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